Retail Store Team Leader

2 weeks ago

Australia ECCO Full time $104,000 - $130,878 per year
  • $ Lucrative sales bonus incentives, monthly award opportunities & generous staff discounts
  • $ Permanent full-time role with paid on-the-job training & career development
  • $ Flexible roster with regular work hours and a supportive Multi-Site Leader
Lead a team of Sales Associates at ECCO's store in Birkenhead Point using your previous experience as a manager/2IC and indulge in your passion for quality leather products

CREATE THE FOOTPRINTS OF TOMORROW

At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company. ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.

About the Role:

ECCO Birkenhead Point is looking for highly motivated and competitive Retail Team Leader with a passion to succeed. Whilst dedicated to providing a personal level of customer service, you will help your team achieve outstanding results through leadership and coaching, driving productivity, executing brand campaigns and selling shoes that practically sell themselves

Tasks & Responsibilities:

  • Lead and coach the store team members to deliver exceptional customer service, uphold our quality brand, and achieve store objectives
  • Provide input with staff scheduling and assist in recruitment activities
  • Ensure Visual Merchandising plan and Mystery Shopper standards are upheld
  • Oversee customer returns and inventory management
  • Train the team on product, VM and sales techniques

Skills & Experience:

To be successful in this role you will:

  • Have previous retail management experience as a store manager or assistant store manager
  • have demonstrated success in achieving KPIs and sales targets
  • Have a commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador
  • Be a collaborator and natural people-person who thrives on building relationships
  • Be motivated to lead and drive your team to succeed with a growth mindset in an exciting fast-paced work environment
  • Possess persuasive communication skills and an agile leadership style
  • Be someone who LOVES product knowledge and training with a willingness to learn and develop not only yourself but the team

Perks & Benefits:

  • Lucrative KPI based sales bonus incentives & monthly reward and recognition opportunities.
  • Generous staff discounts in-store & online, with free product allocation every 6 months.
  • A permanent full-time role with flexibility and work/life balance through rostering.
  • Supportive Multi-Site Leader with regular visits and coaching.
  • Coaching and training programs to develop you individually and as a leader, including an induction schedule to set you up for success, engaging product and sales training to enhance your performance, and ECCO Leadership Programs for ongoing development.
  • Career progression opportunities - Headquartered in Denmark, we are a family-owned company that offers local and international opportunities.
  • Complimentary Employee Assistance Program for work & personal support.
  • Pride in working for a globally successful, diverse & environmentally conscious employer.
  • ECCO provides a diverse and progressive working environment for those who are seeking a career in retail, with a culture of ownership at all levels where everyone has a voice and makes an impact.

If this sounds like you...

APPLY Today

To see more of ECCO please visit:

Join ECCO's global family leading a team of Sales Associates promoting quality leather goods to our valued consumers

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