Housekeeping Supervisor

3 hours ago

Melbourne, Victoria, Australia Westin Melbourne Full time $60,000 - $90,000 per year

The Westin is committed to helping guests feel well and supported while travelling. We rise together to create meaningful experiences for our guests, our community, and each other. Join us as a Hotel Cleanliness Supervisor and grow your career in a supportive, people-first environment. You will oversee the cleanliness and presentation of guest rooms, public spaces, and Heart of the House areas to maintain our high standards. You will guide and support Hotel Cleanliness Experts, coordinate daily operations, and ensure that cleaning procedures are carried out with care and consistency. This role also includes working closely with Laundry operations to ensure smooth and timely linen availability.

Position Summary

  • Supervise daily housekeeping activities across guest rooms, public areas, and back-of-house spaces
  • Coordinate cleaning schedules and room assignments, adjusting staffing based on business needs
  • Inspect rooms and public areas to confirm they meet brand standards
  • Support on-the-job training and coaching to maintain consistency in service and quality
  • Communicate maintenance needs promptly to the appropriate department
  • Work closely with Laundry services to support efficient linen flow throughout the hotel
  • Complete daily reports, logs, and checklists to support accountability and communication
  • Assist the team during busy periods and serve as a hands-on role model

About You

  • Experience in housekeeping or hotel operations, ideally in a supervisory capacity
  • Strong communication and teamwork skills
  • Confident in guiding and supporting others
  • Able to prioritise tasks and solve problems in a busy environment
  • Comfortable working on your feet for extended periods, and able to lift or move items as required
  • Working rights in Australia

Our Benefits

  • Staff discounts on accommodation and dining for you, your family, and friends across Marriott properties
  • Access to professional development and global career pathways
  • Employee well-being support through the Employee Assistance Program
  • Opportunities to receive Referral Incentives
  • Be part of the largest hotel network in the world where diversity and inclusion are valued

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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