Bottleshop manager

Bottleshop Manager – Thirsty Camel Balcatta

Full-Time | Balcatta, WA

We're looking for a hands-on, hard-working Bottleshop Manager who loves retail, knows their numbers, and can genuinely lift sales and gross profit. If you're someone who takes ownership, leads from the front, and enjoys improving a store, we want to hear from you.

About the Role

Thirsty Camel Balcatta is a busy, community-focused bottleshop. We need a manager who is confident running the show — from stock and staff to financial performance. This is a practical, on-the-floor role for someone who isn't afraid to roll up their sleeves while still keeping an eye on the numbers.

What You'll Be Doing
Lead the Store

• Oversee daily operations, opening/closing, cash handling and banking
• Keep the store clean, organised, and well-presented
• Manage staff rosters, performance, training and team culture

Drive Sales & Profit

• Review weekly sales, category performance and GP reports
• Identify opportunities to increase revenue and improve margins
• Manage stock carefully to reduce wastage and shrinkage
• Implement promotions, highlight high-margin items and maintain strong merchandising standards

Manage Stock Like a Pro

• Order stock based on sales trends and upcoming promotions
• Receive deliveries accurately and manage supplier relationships
• Run weekly and monthly stocktakes using H&L
• Track variances and investigate issues as soon as they appear

Deliver Great Customer Service

• Lead by example with exceptional service and product knowledge
• Handle customer issues and complaints calmly and professionally
• Ensure every customer has a positive experience

Stay On Top of Compliance

• Ensure full compliance with WA liquor licensing laws
• Maintain RSA standards at all times
• Keep all required registers up to date and accurate

About You

We're chasing someone who is:

• Hard-working, reliable and takes ownership
• Strong with numbers — confident reading sales reports & GP data
• Sharp with stock management and ordering
• A natural leader who enjoys coaching and supporting a team
• Hands-on and happy to get involved in day-to-day operations
• Results-driven — always looking to improve sales and profitability
• Experienced in liquor retail or hospitality (preferred)

What You'll Need

• RSA Certificate (required)
• Approved Manager Card or willingness to get one
• Experience using H&L or similar stock/POS systems (advantage)

Why Work With Us?

• Competitive pay based on experience
• Supportive ownership and a positive work environment
• Opportunities to grow as the business grows
• Stable long-term employment

---