Evening Admin/ Customer Service Role

20 hours ago

Liverpool NSW, Australia MarkitUP Full time $57,600 per year

We're a reputable tutoring company in Sydney and we are seeking a friendly and committed casual evening administration/customer service member to join our growing admin team. We are a fast growing tutoring centre with 3 centres across Sydney. The role is flexible and can be worked from home, however, occasionally staff may be requested to come in and therefore would ideally be living locally.

Location: Lives locally - Prestons / Liverpool / Fairfield

The Role

  • Prepare and organise learning booklets and resources for upcoming lessons
  • Assist with cleaning and light maintenance of the centres to ensure a welcoming environment
  • Manage staff rostering and scheduling
  • Complete general administration tasks (Word, Excel, email & other systems)
  • Provide basic technical and computer troubleshooting support
  • Handle parent and student enquiries with professionalism and warmth
  • Support sales efforts by converting enquiries into enrolments
  • Assist with social media, marketing, and community engagement initiatives (a plus)
  • Work closely with the team to ensure smooth operations across centres

The Ideal Candidate

  • Strong communication skills (both written and verbal)
  • Professional phone manner and excellent customer service skills
  • Highly organised with strong attention to detail
  • Confident with technology (Word, Excel, email, troubleshooting)
  • Positive, bubbly, and approachable personality
  • A reliable team player who can also work independently
  • Sales experience (advantageous)
  • Social media and marketing experience (advantageous)

Working Hours

  • Monday to Friday: 2pm to 8:30/9pm
  • Onsite work

What We Offer

  • Training and ongoing support — we invest in long-term team members
  • Opportunity to grow into senior administration or centre management roles
  • A friendly and supportive team environment in a company that is expanding rapidly

Job Type: Casual

Pay: From $28.00 per hour

Expected hours: 35 per week

Application Question(s):

  • What was your previous rate of pay?
  • What suburb do you live in?
  • Do you understand that this role may require you to work onsite after 2pm?

Work Authorisation:

  • Australia (Required)

Work Location: In person

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