Vaccines Account Manager

Role summary and responsibility:

The Account Manager (AM) Vaccines is responsible for the development of long-term relationships with corporate accounts, Public Health Networks, Aged Care and EHS vaccine providers to identify and execute on growth opportunities beyond NIP and drive Pfizer vaccination uptake rate through strategic partnerships and programs. As the "General Manager" for the accounts, the AM is responsible for leading and driving the usage and uptake rates as well as the profitable & sustainable growth and the commercial performance of the accounts. 

The AM should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships at the senior executive level with key decision makers and influencers within each key account.

Pfizer Account Management responsibilities are segmented into three key areas of focus: Key Account engagement, account management, and leadership.

Customer Relationship Development:

• Leads, coordinates, and manages the long-term, consultative, senior executive Key Account relationship to become a trusted business advisor. Extends the relationship beyond traditional procurement and contracting into other lines of business
• The AM should be proficient at planning and executing an effective relationship strategy and building/maintaining effective, long-term business relationships at the senior executive level with key decision makers and influencers within each account
• Become the single point of contact at Pfizer for key vaccine accounts
• Management & resolution of queries
• Build a Pfizer strategy with the relevant vaccine channels
• Identification and development of business opportunities with accounts

Account Planning & Management:

• Lead the strategic sales planning process for key accounts
• Creatively delivers innovation and thought leadership to the Key Account relationship to increase strategic relevance of the Pfizer brand.
• Commercial negotiators for Pfizer
•  Identify, plan & manage the execution of commercial deals for the vaccine portfolio
• Key Account Management administration, including customer database management
• Internal Stakeholder Management

Business Performance:

• The AM identifies and prioritizes Pfizer opportunities through understanding the Key Accounts' business and strategic imperatives, and is responsible for developing and executing an effective Key Account Plan for each identified Key Account
• Deliver on Account centric goals - including business KPIs and budgets
• Monitor industry, market changes, competitor activity to build into sales plans and strategies
• Responsible for overall service excellence with Key Accounts.
• C Suite and Procurement focus beyond brand focus – may include finance, environmental services etc.

Qualifications:

• 10+ years of Retail pharmaceutical experience with focus on customer centric behaviour or Key Account Management.
• 5+ negotiating contracts and pricing strategies
• Bachelor's degree or higher in Business or Science
• Diploma in Key Account Management desirable.
• Management and/or marketing experience strongly recommended
• Completions of a Key Account Management Best practice workshop - preferred

At Pfizer we care about our colleagues' wellbeing and offer a range of great benefits for them, including:

• Paid parental leave

• Access to Health & Wellness apps

• Career Growth Experiences program

• Recognition & rewards program

• Paid volunteer days

• Life Insurance Benefits

• Pfizer Learning Academy access to top content providers

• Access to flu vaccines & skin checks

• Options to purchase additional leave

• Salary packaging & novated lease options

*Benefits listed may vary depending on your position and location and may be subject to change.

Pfizer Australia and New Zealand's diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.