Group Director of Operations

1 day ago

Melbourne VIC, Australia The Lancemore Group Full time $120,000 - $180,000 per year
  • Head up Operations at one of the most awarded boutique hotel group in Australia
  • As an critical executive, this role has real impact and legacy
  • Join a company with exciting organic and pipeline growth
  • Be a part of a group with an exceptional track record of success
  • Be part of a progressive family-owned, Australian company

We are seeking an exceptional Group Director of Operations to join our executive team and be part of our continued growth at Lancemore.

At this level your technical skills and experience in high-end, full service hotels is a given. What will set apart the successful applicant is your history of balanced scorecard results, ability to move the performance needle, exceptional leadership skills and alignment with the company's culture and values.

About The Role

  • Be a key part of a dynamic, exceptionally credentialed executive team
  • Deliver results across the balanced scorecard in all our hotel, taking each hotel to their identified 3-year full potential
  • Provide support, coaching and leadership to our Area GMs and hotel GMs to help ensure their success
  • Be the lead on delivering operational excellence within the group across all of our hotels across Australia
  • Onboard the new hotels in our pipeline successfully
  • Participate in corporate strategy and lead the business unit strategy
  • Be a key player in ensuring the company is one that we are all proud to work in
  • Build a legacy that you can be proud of

About You:

  • A proven performer with an outstanding history of execution and moving the performance needle
  • An astute operations leader with excellent business acumen
  • A brilliant leader of people and a strong believer in the importance of talent and culture
  • Someone who is passionate about boutique hotels, F&B, events and spa's and can bring our brands to life
  • Someone who is excited about ensuring all operational systems and processes are effectively managed and scale seamlessly as we grow
  • Someone who cares deeply about getting results for team members, customers and shareholders
  • Someone who lives Lancemore's values and possesses a healthy dose of "grit" and a "growth mindset"

The Lancemore Group is a leading Australian boutique lifestyle brand managing multiple Hotels, Restaurants, F&B outlets and Spa facilities.

More About Us

  • Lancemore Group is both an owner and operator of hotels. Our hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, and critically acclaimed restaurants, with award winning wines.
  • We are expanding across Australia and are unique in being a family-owned company that combines the head of a large operation with the heart of a family company.
  • You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results

If you are a passionate and performance-driven individual seeking to develop your career within a market-leading boutique hotel brand, then apply now

Visit to find out more about our company.

Click the "Apply Now" Button

Or contact us for a confidential discussion at

Our Values

Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth

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