Chnage Consultant

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering, and technology-enabled transformation programs.

We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

Infosys Consulting is a pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional.

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Job Description:

We are seeking a talented and experienced Organization Change Management Consultant to join our consulting team. The Organization Change Management Consultant will work closely with clients to drive successful transformations, helping them navigate through organizational changes, initiatives, and projects. This role requires expertise in change management methodologies, exceptional consulting skills, and the ability to collaborate effectively with diverse teams and stakeholders.

Role: Organizational Change Management

Location: Melbourne / Sydney

Level: Principal/ Senior Consultant

Key Responsibilities:

1. Client Engagement: Build strong relationships with clients and stakeholders to understand their business objectives, challenges, and change management needs. Collaborate with clients to develop tailored change management strategies and plans that align with their goals.

2. Change Management Strategy: Lead the development and implementation of comprehensive change management strategies and plans for organizational transformations, mergers and acquisitions, technology implementations, and other initiatives. Apply industry best practices and methodologies to drive successful outcomes.

3. Stakeholder Analysis and Engagement: Conduct stakeholder analysis to identify key stakeholders and assess their impact, influence, and level of support for proposed changes. Develop targeted engagement plans to build buy-in and alignment among stakeholders at all levels of the organization.

4. Change Impact Assessment: Conduct change impact assessments to understand the implications of proposed changes on processes, systems, roles, and individuals within the organization. Identify potential risks and barriers to change and develop mitigation strategies to address them.

5. Communication and Training: Develop clear, concise communication plans and materials to keep stakeholders informed about upcoming changes, progress, and expectations. Design and deliver training programs and workshops to equip employees with the necessary skills and knowledge to adapt to new processes and systems.

6. Change Readiness Assessment: Assess the organization's readiness for change through surveys, interviews, and other methods. Identify areas of resistance and develop strategies to address them. Monitor change readiness over time and adjust strategies as needed.

7. Change Implementation Support: Provide hands-on support during the implementation of change initiatives, including coaching leaders, facilitating change management workshops, and addressing resistance. Monitor progress against established milestones and guide to ensure successful outcomes.

8. Continuous Improvement: Evaluate the effectiveness of change management strategies and interventions and identify opportunities for improvement. Share lessons learned and best practices with clients and internal teams to enhance organizational change capabilities.

Qualifications:

• Bachelor's degree in business administration, Organizational Psychology, Human Resources, or a related field. Master's degree preferred.

• Proven experience as a change management consultant, with a minimum of 5 to 15 years of experience leading change initiatives for clients in diverse industries.

• Strong understanding of change management principles, methodologies, and frameworks (e.g., Prosci, ADKAR, Kotter).

• Excellent consulting and client-facing skills, with the ability to build rapport, influence stakeholders, and drive results.

• Exceptional problem-solving and analytical skills, with the ability to identify root causes of organizational issues and develop practical solutions.

• Strong project management skills, with the ability to manage multiple clients and projects simultaneously.

• Excellent communication and presentation skills, with the ability to convey complex concepts clearly and compellingly.

We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.