Planning & Building Business Support Officer

1 week ago

Melbourne, Victoria, Australia Public Sector People Full time $60,000 - $80,000 per year

We are seeking a
Planning & Building Business Support Officer
to join a busy Local Council in Melbourne's south-east. This is a
full-time contract role
starting immediately and running until November.

In this role you'll provide administrative and customer service support across planning and building services. You'll be working in a high-volume environment, so attention to detail, strong organisational skills, and the ability to manage competing priorities are essential.

Key Responsibilities

  • Delivering excellent customer service to both internal and external stakeholders
  • Processing and coordinating planning and building applications
  • Preparing and issuing correspondence, reports, and property information
  • Accurate data entry and records management in Council systems (Pathway, TRIM)
  • Assisting with statutory returns, purchase orders and invoicing
  • Supporting the team with general administration and use of a dedicated phone system

What we're looking for:

  • Solid administration background with experience in customer-facing roles
  • Strong organisational and time management skills
  • Confident communicator with the ability to liaise across teams
  • IT savvy – proficient in MS Office and quick to learn new systems-Pathway and TRIM experience
  • Previous experience in local government, planning or building services essential

If you're available immediately and keen to step into this role, we'd love to hear from you. Please note only shortlisted candidates will be contacted.

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