Dental Receptionist

3 days ago

Bankstown, Australia Rickard Dental Centre Full time $45,000 - $60,000 per year
About Us

Rickard Dental Centre is a well-established, patient-focused dental practice in the heart of Bankstown. We pride ourselves on delivering high-quality care in a warm, supportive, and professional environment. Our team values empathy, teamwork, and excellence in every interaction.


About the Role

We're looking for an organised and friendly Dental Receptionist who is confident using Dental4Windows (D4W) and thrives in a busy, team-oriented setting. You'll be the first point of contact for our patients, ensuring their experience is smooth, professional, and welcoming.


Reception Duties:
  • Greet and assist patients warmly in person and over the phone
  • Manage bookings, recalls, and patient records using Dental4Windows (D4W)
  • Process payments, invoices, and health fund claims via HICAPS and EFTPOS
  • Coordinate with clinicians to maintain efficient daily workflows

Dental Assisting Duties:

  • Provide chairside support during general and implant procedures
  • Prepare and maintain instruments, equipment, and treatment rooms
  • Ensure high standards of infection control and sterilisation
  • Support dentists with digital workflows and patient care

Requirements
  • Minimum 1–2 years of dental reception experience
  • Proficiency in Dental4Windows (D4W) – essential
  • Strong communication and interpersonal skills
  • Reliable, well-presented, and committed to great patient service
  • Ability to multitask in a fast-paced environment
Why Join Us?
  • Supportive and professional team environment
  • Stable, long-term role with opportunities for growth
  • Modern clinic with digital systems and efficient workflows
  • Convenient Bankstown location, close to public transport and parking

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