Warranty Clerk
2 days ago
Be part of an award-winning team at a family-owned dealership.
Wayne Phillis Ford is a proudly family-owned and operated business serving the southern suburbs for over 40 years. Our commitment to excellence has been recognised with Ford's most prestigious Presidents Award for 2024 – Central Region.
We are now seeking a Warranty Clerk to join our Christies Beach team, reporting directly to the Service Manager. This is a key role ensuring our customers' warranty claims are processed accurately and efficiently, while supporting the reputation we've built on trust, care, and professionalism.
What You'll Do
- Accurately prepare and process warranty claims in line with Ford's and KGM's requirements
- Liaise with technicians, service advisors, and Ford/KGM to gather and verify documentation
- Track and manage claims from submission through to approval and closure
- Maintain accurate records and provide timely reporting to the Service Manager
- Ensure compliance with manufacturer policies, dealership procedures, and deadlines
What We're Looking For
- Previous experience in automotive warranty or dealership administration is highly valued
- Strong attention to detail and organisational skills
- Computer literacy and ability to learn dealer management systems quickly (Pentana)
- Clear communicator who can build strong working relationships across the business
- Self-motivated and able to manage priorities in a busy service environment
What We Offer
- Salary $60,000 – $75,000 per annum + super, based on experience
- A family-owned business where you're more than a number
- Supportive leadership and long-term, stable employment
- Recognition as part of an award-winning dealership
Location: Christies Beach, South Australia
If you're looking for a role where accuracy and professionalism are valued, and you want to be part of a supportive team in a family business with over four decades of success, we'd love to hear from you.
