Warranty Clerk

11 hours ago


Christies Beach South Australia Wayne Phillis Full time $60,000 - $75,000 per year
Warranty Clerk – Wayne Phillis Ford

Be part of an award-winning team at a family-owned dealership.

Wayne Phillis Ford is a proudly family-owned and operated business serving the southern suburbs for over 40 years. Our commitment to excellence has been recognised with Ford's most prestigious Presidents Award for 2024 – Central Region.

We are now seeking a Warranty Clerk to join our Christies Beach team, reporting directly to the Service Manager. This is a key role ensuring our customers' warranty claims are processed accurately and efficiently, while supporting the reputation we've built on trust, care, and professionalism.


What You'll Do
  • Accurately prepare and process warranty claims in line with Ford's and KGM's requirements
  • Liaise with technicians, service advisors, and Ford/KGM to gather and verify documentation
  • Track and manage claims from submission through to approval and closure
  • Maintain accurate records and provide timely reporting to the Service Manager
  • Ensure compliance with manufacturer policies, dealership procedures, and deadlines

What We're Looking For
  • Previous experience in automotive warranty or dealership administration is highly valued
  • Strong attention to detail and organisational skills
  • Computer literacy and ability to learn dealer management systems quickly (Pentana)
  • Clear communicator who can build strong working relationships across the business
  • Self-motivated and able to manage priorities in a busy service environment

What We Offer
  • Salary $60,000 – $75,000 per annum + super, based on experience
  • A family-owned business where you're more than a number
  • Supportive leadership and long-term, stable employment
  • Recognition as part of an award-winning dealership

Location: Christies Beach, South Australia

If you're looking for a role where accuracy and professionalism are valued, and you want to be part of a supportive team in a family business with over four decades of success, we'd love to hear from you.