Room Attendant

ROOM ATTENDANT – Casual

We are currently seeking an experienced and self-motivated Housekeeping Attendant to join the busy team at the ATRIUM HOTEL MANDURAH. The hotel boasts 117 accommodation rooms and a restaurant operates from Wednesday to Saturday for dinner service. We are looking for a dynamic and career driven individual to join our professional Housekeeping Team.

Reporting directly to the Housekeeping Manager, our Housekeeper's role is a key part of the daily hotel operations by providing a consistent and high quality standard of guest services and ensuring efficient cleaning services to confirm the hotel is presented to the highest standard for all guests.

The key responsibilities will include:

• Servicing and cleaning all allocated guest rooms, ensuring all tasks are completed at the required standard;
• Assist guests with all queries and complaints, and provides accurate information to guests; about the property facilities and features;
• Comply with all guest privacy and security procedures; and
• Stock and maintain the housekeeping trolley, ensuring adequate supplies are available and the trolley is presentable at all times.

The ideal candidate will have:

• A can-do, responsible, and flexible approach to work with a strong work ethic
• Prior experience in the front office function in a similar environment
• Exceptional customer service skills; including friendly customer service demeanour
• Proven ability to be a proactive individual with strong organisational and time management skills
• Well-developed problem solving and analytical skills, excellent communication skills
• A passion for exceeding guest expectations and providing a high standard of guest service
• A strong eye for detail and a focus on accurate reporting
• Strong written and verbal communication skills
• Exceptional personal presentation and grooming and
• A strong appreciation and compliance of workplace safety.

This is a casual role working a spread of shifts over a 7 day roster; including week days, weekends and public holidays. To apply, please email your application, current references, and a covering letter that clearly demonstrates your suitability for the position to: Kristy Coates; General Manager

*Confidential enquiries and requests for further specific information about the role are welcome via email to Kristy Coates,

*Only applicants with current rights to work in Australia will be eligible to apply for this role.

*We appreciate the time you have taken to apply and the effort that goes into an application. Only those successful in gaining an interview will be contacted directly.

1834 Hotels is a growing network of hotels, motels and resorts across Australia. Key to the management company's recent growth and success is its staff and recruiting exceptional candidates that fit with the company's culture is paramount.