Duty Technician

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham, Gold Coast & The Jewel Residences has ushered in a new era of sophistication to Australia's playground.  Comprising 169 guest rooms and suites and 170 luxury residences, nestled on absolute beachfront with sweeping views of Surfers Paradise and beyond, The Langham, Gold Coast is the ultimate location to relax and be inspired.

Combining service excellence, playful spaces, and modern amenities with World class dining venues, our signature Chuan Spa and opulent meeting and event spaces – The Langham, Gold Coast will be the Gold Coast's premier destination.

The Langham, Gold Coast has an opportunity for a dedicated and customer-focused Duty Technician / Handyperson to join our friendly Engineering Team and help us establish the Property as the market leader and contribute to our luxury service culture.

About the Role

As our Duty Technician you will support the day-to-day maintenance operations of the Engineering Team and respond to guest requests in a hands-on capacity to ensure any maintenance tasks and objectives are completed to maintain The Property and Hotel Operations in an optimum and efficient manner.

As our Duty Technician you will perform assigned duties related to the repair and maintenance of The Property plant, equipment and machinery, including mechanical, hydraulic and other services, and to carry out repairs and maintenance to fixtures and fittings in public areas and guest rooms as required, maintaining the hotel at a very high standard.

As both an experienced handyperson and customer service professional, our Duty Technicians support the Director of Engineering and wider Hotel Team to ensure The Property meets required standards and our Brand Specifications and deliver exceptional service to our guests and internal colleagues.

About You

To be successful in the role you will have at least two years' experience in the same position at a luxury environment and proven experience supporting engineering teams.  Other key attributes we are looking for include:

• Superior customer service
• Friendly and proactive nature and ability to work in a team environment
• Excellent interpersonal and communication skills
• Excellent problem solving abilities
• Ability to work a rotating rosters (including evenings)
• Trade Qualification preferred
• Australian work rights
• Luxury hotel experience highly desirable

Live fully with Langham

The Langham Hotels & Resorts offers current and future colleagues:

• Benchmarked and competitive remuneration
• Excellent Training Opportunities and Career Progression
• Complimentary Meals & Laundry
• 6 Complimentary Hotel Nights at LHG Hotel and Resorts each year
• A vast array of benefits and recognition incentives