Regulatory Compliance Manager

Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer.

We're looking for a Regulatory Compliance Manager to join our growing Compliance Team. Your primary role will be to help manage regulatory risks in Australia and New Zealand (Pacific region), and to contribute to projects strengthening the compliance team's approach to managing these.

The role will primarily focus on consumer protection and conduct obligations (such as Design Distribution Obligations and complaints management) and modern slavery (key domains). 

Primary responsibilities include (as they relate to the key domains): 

• Policy ownership and advisory. This involves defining requirements, owning and maintaining policies, maintaining obligations documentation and collaborating with group policy owners to ensure appropriate consideration of local requirements. 
• Advisory. This involves providing regulatory guidance to 1st line; Review and approve relevant product feature changes, control changes, control exception or design of new control; and through oversight, provide insights and uplift advice to domain SOP
• Oversight and challenge. This involves review and challenge of adequacy of controls and action plans, conducting thematic deep dives, and performing issues validation for certain issues. 
• Regulatory training creation and maintenance based on needs assessment with areas carrying concentrated regulatory risk, and created for functional teams as they relate to the key domains.
• Governance. This involves preparing memos/papers on specific topics as guided by the Head of Compliance Pacific. 

Additional responsibilities for the role include: 

• Monitor and maintain issues and incidents. This involves monitoring progress of issues resolution, monitoring and assessing incidents for local reportability, and performing deep dives to identify systemic issues/themes. 
• Uplift and/or build projects as directed by the Head of Compliance Pacific to enhance the compliance management framework.

Our ideal candidate will have a background in financial services regulation relating to consumer protection and conduct, and be effective in dealing with a variety of stakeholders across Wise.

In addition, you will have great communication and organisational skills, as well as tons of motivation and positivity. More specifically, we're looking for someone who can demonstrate they have these attributes:

• Theory. You are an expert in regulatory compliance having a background in financial regulation and a thorough knowledge of consumer protection and conduct regulations applying to money remittance and payments companies, and are familiar with the regulatory requirements from regulators such as ASIC and APRA.
• Practice. You have deep experience providing regulatory compliance or legal advice or oversight of financial services institutions with an AFSL. You are a problem-solver. 
• Passion. You get a kick out of improving current practices and processes and have the drive to apply different compliance strategies to develop multiple compliance frameworks.
• Get the job done. You have a sense of urgency and an ability to work well under pressure, prioritising, taking responsibility and working to tight deadlines.
• Travel. The role is based in Sydney, but many of our teams are located across different office locations around the world. You'll be ready to travel to meet your objectives, as a guideline roughly one to three times a year, subject to business needs.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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