Caseworker (Intensive Support Services) - Hunter Metro

We do work that really matters
DCJ is all about keeping families together so that children thrive at home. Our first priority is always the safety, welfare and wellbeing of the children or young person.

We are currently recruiting for upcoming opportunities: Charlestown, Cessnock, Maitland, Mayfield & Raymond Terrace
About Your New Role
As an ISS (Intensive Support Services) Caseworker, you will provide effective intensive and specialist casework services to children and young people in statutory out of home care who live with high and complex needs. Interventions are aimed at enhancing safety and wellbeing, placement stability and the development and implementation of plans designed to transition children to less intensive and/or more sustainable long term living arrangements.

The target group for intervention includes children and young people who have experienced significant histories of trauma and abuse, multiple placement disruptions and who are isolated and marginalised. These children and young people typically present with a range of behaviours of concern and social/emotional/developmental difficulties.

The aim of ISS casework support is to assist the child/young person to develop safer, more stable and sustainable relationships and living environments. To achieve this ISS staff are expected to work closely with all key people in the young person's network including families, non-government providers of out of home care, schools, housing services, youth justice workers, private and public health providers and NDIS coordinators of support.

What You'll Do

• work sensitively and respectfully with parents, family members, children or young people
• work collaboratively with other agencies and engage in complex problem solving
• assist families in formulating goals that align with their needs, addressing safety and
• well-being concerns, and provide appropriate assistance
• develop safety plans and complete risk assessments
• manage cases and situations including working with high needs and high-risk clients and their families
• be involved in court processes, including the preparation of court documents and attending court
• participate in individual and group supervision

Being an Intensive Support Services Caseworker can be difficult. Sometimes, you may have to make tough decisions with families to help them overcome hardships in order to be able to care for their children and develop safe and loving homes.

What We're Looking For
To be an Intensive Support Services Caseworker you need to be confident, curious and resilient. The essential requirements include:

• Completed a Bachelor's or Master's degree in Social Work, Social Science and Welfare along with practical experience.
• Other related degrees are considered, if you can demonstrate your knowledge skills and experience working with vulnerable children, young people and families
• Minimum of 2 years experience in child protection, out of home care or provision of casework in another setting
• Excellent verbal and written communication skills, and the ability to build positive working relationships
• A valid driver's licence (P1 or above)
• A paid working with children clearance number

Click here to view the role description and the assessment process

Click here to hear from our Caseworkers.

What's in it for you?
We Offer Competitive Benefits And Opportunities Including

• Rewarding salary from $89,934 – $116,969 pa plus superannuation and annual leave loading
• Opportunities to work flexibly
• 17 weeks of industry leading training in the Caseworker Development Program
• Customised career development and support for your personal and professional growth
• Generous leave entitlements including flex leave
• Positive culture for wellness including Fitness Passport, tailored health app and mental health support

Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) as well as an up-to-date résumé (maximum 5 pages).

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Our Process.

Please contact Andrew Delore or if you have any questions about the role.

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please email

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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