Front Of House Opportunities

5 days ago

Brisbane, Queensland, Australia The Ville Resort Casino Full time $40,000 - $60,000 per year

Hospitality / Travel / Tourism

Front Office

QLD Other

Casual

20/10/2025

Join Our Team

Are you passionate about providing exceptional customer experiences? Do you have a warm and welcoming personality that leaves a lasting impression on guests? We are seeking expressions of interest from candidates who have experience ensuring exceptional guest experiences across both The Ville Resort-Casino and Ardo.

The Roles

  • Guest Service Agent
  • Porter
  • Reservations Agent

About You

  • Previous experience in a Front Office / Guest Services role is preferred
  • Demonstrated professionalism with the ability to remain calm and composed in high-pressure situations
  • Exceptional communication and interpersonal skills
  • Strong computer literacy skills, experience with a property management system, in particular Opera Cloud would be advantageous
  • Demonstrated ability to multitask in a dynamic, fast-paced environment
  • Ability to work a rotating roster including nights, weekends and public holidays

Why join us

  • Work across our two properties, The Ville Resort-Casino, the region's premier destination for dining, events and entertainment as well the region's newest luxury hotel; Ardo.
  • Permanent Part-time and Casual positions available.
  • Attractive remuneration with penalties applicable on weekends, late nights and public holidays Idyllic location in tropical North Queensland
  • Uniforms supplied and laundered
  • Free car parking
  • Employee Assistance Program
  • Corporate discount on health insurance
  • Paid Parental Leave
  • Generous discounts across Morris Group
  • Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia.

About Us

The Ville is tropical North Queensland's premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of modern Australia. Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland's hottest tourism destinations. We're always on the lookout for the best and brightest talent across every aspect of hospitality, tourism, corporate services, gaming, and everything in between to give our guests an unmatched holiday experience.

If you are looking for a work environment that focusses on employee health and wellbeing, having fun, encourages teamwork and collaboration across all levels of the business and provides a challenge then we would love to hear from you.

How to Apply

To be considered for this role, please submit your cover letter and current CV outlining your suitability for this role.

Sounds like you? Apply now

Please note: Applicants must have eligible working rights in Australia.

Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.

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