Solutions Engineer

We are here to find those who strive for excellence, go the extra mile, and crave continuous growth.

We are a high-growth, all-Australian cybersecurity firm looking for driven people to join our team.

We are looking for individuals who refuse to see a ceiling to their potential – ctrl:cyber is a place where your drive and expertise are met with equal enthusiasm and opportunity. Dive into a culture that treasures innovation and offers a growth platform that is as limitless as your ambition and work ethic.

Expect motivated and talented co-workers with high integrity, expect to be doing meaningful work, and expect to be challenged, because we are a team who always aim high.

The Opportunity

As a Solutions Engineer, you will serve as the critical bridge between the Sales and Technical Services teams. You will partner with sales executives to engage clients, understand their business and security needs, and design tailored service solutions across DFIR, Penetration Testing, ROC (24/7 Risk Operations Centre), GRC, and other offerings.

You will have deep technical knowledge with strong communication skills to translate complex cybersecurity concepts into clear business value for our cli
ents.

What You'll Be Responsible For

• Partner with sales to understand client requirements, challenges, and objectives.
• Design tailored solutions and proposals that align with client needs across DFIR, Pen Testing, SOC, GRC, and Privacy/AI services.
• Prepare and deliver technical presentations, demos, and proof-of-concepts to showcase service capabilities.
• Collaborate closely with internal technical leaders and SMEs to ensure proposed solutions are feasible, scoped correctly, and align with delivery capabilities.
• Develop and maintain standardized proposal templates, service descriptions, and scoping tools to streamline the sales-to-delivery process.
• Stay up to date with cybersecurity trends, threats, tools, and compliance frameworks.
• Support RFP/RFI responses with accurate and persuasive technical input.
• Act as the technical liaison between the client and internal delivery teams during early engagement and onboarding phases.
• Provide feedback to product and delivery teams based on client needs and market trends.

What We're Looking For

• 5+ years in cybersecurity, information security, or related technical fields.
• Experience in a managed security service provider (MSSP) or consulting environment
• Strong familiarity with services such as DFIR, Penetration Testing, SOC operations, GRC frameworks (ISO 27001, NIST, GDPR, etc.), and AI/Privacy risk management.
• Proven experience supporting sales or business development teams in a technical pre-sales or consulting capacity.
• Exceptional communication and presentation skills; ability to explain technical topics to non-technical audiences.
• Experience creating proposals, SOWs, and technical documentation.

What You'll Get

• A collaborative, technically excellent team
• Competitive base salary
• Flexibility and support, with clear investment in your success

Ctrl is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed.

Ctrl is committed to providing equal employment opportunity for all employees and applicants for employment. We do not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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