Assistant Boutique Manager

Bec + Bridge is a contemporary womens-wear label created in 2001 by two dynamic personalities - Bec Cooper and Bridget Yorston. The duo have carved a niche in the Australian industry with their shared vision and intuitive business sense, earning the Bec + Bridge brand a formidable reputation both locally in Australia and abroad.

The BB Mission:

Bec + Bridge designs for the modern woman. Our mission is to empower today's women by creating effortless collections that celebrate confidence, strength and raw beauty.

"We love how diverse the BEC + BRIDGE women are - we always want to celebrate this. The BEC + BRIDGE woman is fun, and spirited. She wants to feel confident and modern. Making women feel this way has always been incredibly important to us."

- Bec Cooper & Bridget Yorston

The unique BB offering:

• Attractive salary package
• Career growth - our team is important to us and we invest time in career growth aligning with company growth
• Enjoy our collaborative and supportive environment
• Be part of our ethics and sustainability journey, as we continue to embrace new ways of creating, using and reclaiming our resources and working towards a more sustainable environment.
• Generous Wardrobe, employee discounts and clothing allowance
• Donate your time to our partners at Thread Together
• We encourage and actively promote a healthy work life balance

At BB, we are:

Inclusive Creative Inspirational  Passionate 

Role Summary

At Bec + Bridge one of our biggest commitments is to build a team of kind, considerate and empathetic people who feel happy and invigorated working for the company and our customers. As an Assistant Boutique Manager at Bec + Bridge you will be required to assist the Boutique Manager to create a collaborative and driven work environment which is committed to achieving the Bec + Bridge's retail objectives. Whilst assisting to manage the operations of the store you are required to support your team to deliver an exceptional and unique experience to our Bec + Bridge customers.

Key Personal Attributes

• Be a brand ambassador by upholding our brand values and beliefs.
• Provide an exceptional and memorable customer experience
• Enjoying working in a collaborative and supportive team environment
• Motivate and coach your team to success
• Have a love for Australian fashion and an understanding of current product knowledge in line with season direction
• Be kind, compassionate, supportive, and honest
• Finance and Budget Management
• Effective rostering
• Stock management
• Time management and delegation
• Highly organised and balanced
• Strong organizational, critical thinking and communications skills
• Attention to detail and good judgement

Key Competencies

Customer Experience

• Continually develop new customer relationships while maintaining existing relationships
• Maintain an exceptional standard of customer service in line with company standards
• Observe customer service skills on the floor and provide on the spot feedback to team members.
• Coach and lead all team members on all aspects of delivering an exceptional customer service experience
• Apply the unique selling process to each and every customer and ensure each team member does the same
• Ensure the store floor is well zoned at all times
• Treat returns as if they are a sale by providing a good, if not better memorable customer experience.
• Contact customers with the launch of a collection and each major delivery
• Conduct styling workshops regularly to ensure teams are skilled to provide styling in store with latest collections.

Finance and budgets

• All reports as requested are up to date and submitted on time
• Maintain a store budget spreadsheet and continually identify opportunities to improve performance.
• Understand and assist with rosters that meet both the sales versus salary budgets and the requirements of the business.
• Approve daily timesheets for staff on time for weekly payroll.
• Manage all store expenses including garment repairs, store and wardrobe dry-cleaning and stationary orders in line with company guidelines

Delegation and Time Management

• Assist to implement an efficient routine for the team by prioritizing  daily/weekly/monthly tasks.
• Develop awareness of team members strengths/weaknesses to assist in the delegation of tasks

Team Motivation and Sales Success

• Develop awareness of what drives each team member to assist in motivating each   person.
• Understand daily/weekly/monthly budgets to ensure targets are assigned accurately.
• Utilize and develop appropriate selling tools for assistance in maintaining targets

Stock Management

• Assist to manage stock room and store stock volumes
• Complete stock takes as requested by Regional Manager
• Ensure all new deliveries are processed efficiently.
• Understand the B+B Visual merchandising guidelines to ensure store standards are kept up to standard and create positive sales.
• Ensure all stock exits  and stock moves are done in a timely manner and accurately.

Administration

• All reports as requested are up to date and submitted on time
• All timesheets are approved on time
• Ensure all cash handling procedures are adhered to at all times
• Ensures all equipment is in sound working order
• Ensures that all staff are fully compliant with all procedures at all times

Other Duties

• Any task deemed necessary by Management

If this sounds like your next role, please reach out to us with your resume