Mental Health Telehealth Nurse

1 day ago

Australia Serco Full time $60,000 - $90,000 per year

Bring Your Mental Health Expertise Home – Join Serco's Virtual Clinical Team

Mental Health Telehealth Nurse (Work from Home)
Fixed Term until 30 June 2026, with potential for extension | Approx. 2 days per week, part-time | Opportunities available Australia-wide

About the Role

We're seeking experienced Mental Health Nurses to provide compassionate, evidence-based clinical advice and triage to Australians accessing the Medicare Mental Health service.

This work-from-home role offers the opportunity to make a real difference supporting people in need, one call at a time.

You'll deliver high-quality care through inbound and outbound calls, SMS follow-ups, and referral coordination, within Medicare Mental Health's defined clinical scope and national guidelines. You'll be supported by a collaborative Clinical Operations team and ongoing professional development opportunities.

What You'll Bring

  • AHPRA registration – unrestricted, current, and ongoing
  • Minimum 3 years' full-time experience (or equivalent part-time) in a mental health setting
  • 10 hours of Mental Health-specific CPD completed within the last 12 months
  • Bachelor of Nursing or postgraduate mental health qualification
  • Strong digital literacy and confidence using clinical systems remotely
  • A quiet, secure home workspace with reliable internet and phone connection
  • Must currently reside in Australia

Your Work Environment

  • Fully remote: work from your own dedicated, distraction-free home workspace
  • Service hours: Mon–Thu 8:30 am – 7:00 pm AEST | Fri 8:30 am – 5:00 pm AEST
  • Training: one week, paid and fully online
  • Commitment: approximately 2 days per week (flexibility available for the right candidate)
  • Contract: fixed term until 30 June 2026, with potential for extension

At Serco, you'll be part of a global team of 60,000+ professionals delivering essential public services across health, community, justice, and more.

We're united by our purpose - to bring service to life guided by our core values ofTrust, Care, Innovation, and Pride.

  • Be part of a national telehealth service that truly makes an impact
  • Enjoy the flexibility and work-life balance of remote nursing
  • Join a diverse and inclusive workplace that welcomes all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, veterans, and people with disabilities

Learn more here: 
For genuine enquiries, contact: healthcare.-

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