Retail/Store Manager

Interested in a career in food retail sales? Passionate about guest service? Looking to work in a leading global franchise chain?

Are you a dynamic leader with a passion for customer service and team development? Subway is seeking a dedicated and experienced Store Manager to join our vibrant team. If you thrive in a fast-paced environment and have a knack for operational excellence, we want to hear from you

Position: Subway Retail/Store Manager

Salary Offered: From $76,600.00

Location: Wangara, WA

With over 40,000 restaurants, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the region our Franchise Owners are looking to recruit motivated and driven Retail/Store Manager to join the Subway brand. This position is the face of our Franchise Owners' restaurants. As well as preparing and serving delicious Subway sandwiches you will meet and greet guests and deliver exceptional guest service.

The Retail/Store Manager is at the heart of the operation, and our Franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals.

About The Role

You may currently be working as a Catering Manager, Restaurant Manager or Restaurant Manager – or maybe you're an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you

You will be primarily responsible for the success of your restaurant – from restaurant sales and profitability to the provision of first-class guest service and operational excellence.

We are currently seeking two highly motivated and experienced Store Managers to join our team at Subway Wanneroo and Subway Floreat. The successful candidates will be responsible for managing all aspects of store operations, including sales, customer service, staff management, inventory management, financial management, marketing and promotion, compliance, and safety.

Requirements:

• Minimum of 1 to 3 years of relevant experience in a similar role
• Diploma of Management or Hospitality (or equivalent)
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and multitasking skills
• Ability to work independently and as part of a team
• Solid understanding of food safety and compliance regulations
• Flexibility to work weekends and evenings as required

Responsibilities:

• Oversee all aspects of store operations, including sales, customer service, staff management, inventory management, financial management, marketing and promotion, compliance, and safety
• Hire, train, and manage staff members
• Schedule shifts and ensure that all staff members are following company policies and procedures
• Manage inventory, including ordering supplies, monitoring stock levels, and ensuring that all supplies are properly stored and accounted for
• Track sales, manage expenses, and ensure that the store is profitable
• Promote the store and drive sales through marketing and promotional activities
• Ensure that the store is in compliance with all applicable laws and regulations, including food safety and labour laws
• Maintain a safe and secure environment for customers and staff
• Examined merchandise to verify that it was correctly priced and displayed.
• Increased profits through effective sales training and troubleshooting profit loss areas.
• Developed, implemented and managed business plans to promote profitable food and beverage sales.
• Maintained a safe working and guest environment to reduce the risk of injury and accidents.
• Oversee front of house personnel to maintain adequate staffing and minimize overtime.
• Prepared for and executed new menu implementations.
• Led and directed team members on effective methods, operations and procedures.
• Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
• Strategically developed effective marketing plans to increase sales and profits while managing costs.
• Follow-up with online sales platforms (UberEats, Menulog, and DoorDash) for any error charges.

Duty statements:

As the store manage your primary duty is to oversee the daily operations of the store and ensure that it runs smoothly and efficiently. Your responsibilities include:

• Sales and Customer Service: You will be responsible for overseeing the sales and customer service operations of the store. This involves ensuring that customers are satisfied with their experience, overseeing the preparation of food, and ensuring that the store is clean and well-maintained.
• Staff Management: You will be responsible for managing the staff at the store, including hiring and training new employees, scheduling shifts, and ensuring that all staff members are following company policies and procedures.
• Inventory Management: You will be responsible for managing the store's inventory, including ordering supplies, monitoring stock levels, and ensuring that all supplies are properly stored and accounted for.
• Financial Management: You will be responsible for managing the financial operations of the store, including tracking sales, managing expenses, and ensuring that the store is profitable.
• Marketing and Promotion: You will be responsible for promoting the store and driving sales through marketing and promotional activities. This includes overseeing the implementation of marketing campaigns, managing social media accounts, and organizing in-store promotions.
• Compliance and Safety: You will be responsible for ensuring that the store is in compliance with all applicable laws and regulations, including food safety and labour laws. You will also be responsible for maintaining a safe and secure environment for customers and staff.

As the store manager, you will be responsible for leading by example and providing excellent customer service. You will need to be organized, detail-oriented, and able to multitask effectively. You should also be able to communicate clearly and effectively with staff, customers, and other stakeholders.

We are looking for Store manages for Subway Wangara location. We offer competitive salary packages and benefits, as well as opportunities for growth and development within the company. If you meet the above requirements and are interested in this exciting opportunity, please submit your resume and cover letter.

We look forward to hearing from you