Banking Consultant, George Street NSW
2 weeks ago
- Provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions,
- Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience,
- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value,
- Actively participate in and support bank programs and initiatives,
- Take responsibility to 'know your customer' from a risk perspective, and
- Ensure compliance with ANZ and branch policies and procedures.
- Exceptional customer focus - retail experience is an advantage,
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,
- Ability to multi-task and highly adaptable to change and ambiguity,
- Willingness to work in a collaborative team environment,
- Sound understanding of compliance, and
- Excellent communication and interpersonal skills.
ANZ
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