Casework Manager PSP

Lead with purpose and contribute to improving the lives of those within our community.

CatholicCare are seeking a Casework Manager to join our team on a permanent full-time basis.

In this leadership role, you'll guide and support a dedicated team of Caseworkers and Support Workers, providing oversight and professional direction to ensure high-quality, trauma-informed practice that truly makes a difference in children's lives.

You'll bring strong knowledge of child protection, out-of-home care, and child-safe practices, and work closely with families, carers, and key partners such as DCJ, OCG, and OoSG. As part of this role, you will also participate in the on-call roster (1 week every 6 weeks) to provide after-hours support when needed.

Along the way, you'll be supported by a collaborative management team and contribute to a culture built on care, professionalism, and continuous learning. This is your opportunity to step into a meaningful leadership role where your work changes lives for the better.

Benefits of Working with Us

• Directly contribute to improving the lives of many in the community.
• Receive an attractive salary with salary packaging available.
• Discounted gym membership through Fitness Passport (T&C's apply).
• Ongoing training and development opportunities.
• A great friendly environment of dedicated and passionate co-workers.
• Enjoy up to 10% off at top retailers with our mnBenefits program.
• Corporate benefits, including EAP, flu shots and more

POSITION DESCRIPTION

CatholicCare's Permanency Support Program (PSP) focusses on achieving safety and permanency for vulnerable children and young people within a two-year (2) timeframe, by; promoting reunification with their parents, or by supporting an alternative legal pathway i.e., Guardianship, Open Adoption, or by providing long-term care with authorised Carers.

CatholicCare's PSP Casework Managers, lead and influence direct casework practice by a Care Team of Child & Family Caseworkers, Carer Support & Development Caseworkers, Reunification Caseworkers and Care Team Support Workers. The work of the Care Team directly supports children, young people, their families, communities and Relative, Kinship and Foster Carers, ('Rel/Kin & FC').

Casework Managers are responsible for the allocation and completion to standard of a range of tasks across the PSP casework continuum. They play a critical role in ensuring Care Teams adhere to legislation, policy and best practice standards, delivering evidence-based, trauma-informed, family-seeing and dignity-giving casework.

Casework Managers contribute to the overall leadership, culture and professionalism of CatholicCare Social Services in the Hunter-Manning.

EXPERIENCE/CRITERIA

• A commitment to work within the Mission, Vision and Values of CatholicCare
• A working knowledge of the legislation, policies and standards relevant to child protection, statutory out-of-home-care, the PSP and child safe organisations
• Lead and manage a team of Child & Family, Carer Support & Development and Reunification Caseworkers and Care Team Support Workers through effective individual and group supervision to deliver accountable and collaborative casework that respects the culture and context of each child, young person, family and community
• Ensure casework and client recording and reporting compliance through effective review, auditing and feedback mechanisms
• Prepare and review input to applications, submissions and general correspondence on matters impacting the PSP, ensuring responses are accurate and provided within timeframes
• Prepare and review input to court work as required by the NSW Children's Court, District and Supreme Courts, ensuring responses are accurate and provided within timeframes
• Provide authoritative practice through ongoing professional development and collaboration across CatholicCare, and with key partners i.e., The Office of Safeguarding, (OoSG) the NSW Department of Communities and Justice, (DCJ) and the NSW Office of the Children's Guardian, (OCG)
• Participate and contribute to a culture of continuous learning and professional development to ensure practice knowledge and skills are contemporary, ethical and evidence-based
• As a member of the management team, contribute to operational and policy issues and change management strategies which support CatholicCare's goals and objectives
• A demonstrated commitment to work flexible hours and On-Call After Hours to meet the needs of children, young people, their family and Foster Carers
• Ability to demonstrate and work within the key accountabilities and inherent requirement of this position detailed in Section 12

QUALIFICATIONS

• Tertiary qualifications, (or working toward a qualification) in a Social Work, Psychology, Social Science, Welfare, or related discipline with demonstrated commitment to ongoing professional development.
• Current NSW Driver Licence
• Current Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• This role is subject to a NSW Office of the Children's Guardian Residential Care Workers Register check.
• Diploma of Leadership and Management or willingness to obtain (Desired).

To Apply

Please provide a current copy of your Resume and a Cover Letter which addresses the two criterion points below:

• What motivates your desire for this role and how does it correspond with your career objectives?
• Your professional qualifications and previous experience in a related position.

For any further information about the role, please contact Lauren Fisher -

Applications close Friday 19th September 2025 at 11.59pm

Additional Information

The Diocese of Maitland-Newcastle is committed to safeguarding children and vulnerable persons and preventing those in our care from suffering abuse or neglect. It is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and takes a zero-tolerance approach to abuse of children or vulnerable persons.

All who work in the name of the Diocese must comply with the Diocesan Safeguarding Framework Policy and act in accordance with the Diocese's Code of Conduct which includes the Diocese's Safeguarding Commitment Statement. Employees are required to undergo a National Police Check and retain a valid NSW Working with Children Check where necessary, in accordance with legislation.