Administration Allrounder

10 hours ago

Cannon Hill Queensland Australia Care to Care Full time $60,000 - $80,000 per year

Care to Care is recruiting for an experienced Admin Allrounder to join our team in this full-time role. You will be supporting our team across a range of functions and are comfortable wearing many hats. Our offices are based in Cannon Hill and Manly.

  • Join a fast growing, locally owned and operated company
  • Enjoy a challenging role with plenty of variety and reward
  • Become part of a strong, multi-disciplinary team
  • Make a meaningful contribution to our community

The successful candidate will be a strong communicator, comfortable with managing client expectations and confident speaking with people from all walks of life. Your strong background in Administration combined with your passion for excellent customer service will enable you to support multiple functions across the business. You have a systematic approach to your work, with a keen eye for detail, and the ability to prioritise and problem solve under pressure. Ideally, you have some experience in supporting finance functions as well.

About the Organisation:

Care to Care is a registered NDIS & approved HCP provider, delivering in-home assistance to Aged and Disabled clients, enabling them to live their lives independently in their own homes. We pride ourselves on our personalised delivery of high-quality services.

You will experience a pleasant working environment, led by passionate and involved owners. You'll be surrounded by people who love what they do and enjoy making a positive impact on the lives they touch.

Main duties:

Supporting our Admin team:

  • Providing customer service to internal and external stakeholders by phone, email and in person
  • Support the team with scheduling when required
  • Client liaison
  • Any other administrative tasks
  • On-call: shared across the team, on a rotational roster – renumerated separately

Supporting our Finance team:

  • Accounts payable and receivable
  • Processing payments for Aged Care, NDIS and DVA clients through relevant Portals
  • Invoicing

Key requirements:

  • Great oral, written and interpersonal communication skills
  • Strong computer skills, including Excel and ideally XERO
  • Finance experience desirable
  • Proactive and logical problem-solving skills with a high attention to detail
  • Ability to prioritise, coordinate and resolve enquiries/tasks in a busy environment
  • Strong client focus and a commitment to superior client service
  • Well presented, reliable and resilient
  • Must be a team player
  • Experience in a Community Care (Home Care Packages, NDIS, DVA) desirable
  • Current Criminal History Check clearance, NDIS Worker screening & Blue Card – or willing to obtain

We offer a competitive remuneration package, in line with qualifications and experience under the relevant award with an additional above-award premium. On-call is remunerated in addition.

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