Senior Business Analyst

Ready to build the future with AI?

At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting Applications for the role of Senior Business Analyst

We are seeking Senior Business Analysts with strong delivery focus to support the successful execution of large-scale transformation initiatives across the Financial Crime Surveillance (FCS) function. This role is key to ensuring business requirements are understood, prioritised, and delivered effectively.

The analyst will work closely with product owners, transformation leads, SMEs, and technology teams to support the design and implementation of new workflows, capabilities, and controls. Experience in financial crime (particularly surveillance or investigations), workflow design, and cross-functional stakeholder engagement, with the ability to support any project area requiring analysis or business analysis to ensure end-to-end understanding and alignment.

Role Responsibilities:

• Lead the elicitation, documentation, and validation of business and functional requirements across financial crime surveillance initiatives
• Partner with stakeholders to define and implement future-state workflows and capabilities, focusing on practical delivery and operational impact
• Assist in the mapping and re-engineering of current-state processes to align with strategic goals and technology solutions
• Support delivery across the full project lifecycle – from design through testing, readiness, and implementation
• Collaborate with technology and product teams to ensure solution design aligns with business needs and risk requirements
• Facilitate workshops and working sessions to gather insights, co-design solutions, and align stakeholders
• Contribute to delivery governance through status reporting, tracking, and risk/issue identification
• Deep analytical mindset with the ability to operate comfortably in both technical and business domains
• Team player who adapts to shifting contexts, handles ambiguity, and proactively offers assistance where needed

Candidate Requirements:

• Experience: Senior Business Analyst with experience in large-scale transformation programs within financial services; financial crime experience (e.g. AML, surveillance, investigations) strongly preferred
• Delivery Focus: Proven ability to work across business and technology teams to deliver process and system change in fast-paced environments
• Workflow and Process: Strong understanding of business workflows, investigative processes, and operational hand-offs
• Stakeholder Management: Skilled in engaging cross-functional teams and influencing decisions and driving consensus
• Location Requirement: The role is based in Sydney and requires in-office attendance at least two days per week

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.