Inclusion and Wellbeing Lead

Triple Zero Victoria (TZV)

• Work in a supportive and collaborative environment in the emergency services sector
• Impactful role with a key focus on Diversity, Equity and Inclusion
• Permanent, full-time role with hybrid work arrangements, based in Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state's emergency services agencies. It provides Victoria's 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

The Inclusion and Wellbeing Lead will be a key and active participant of the People and Culture (P&C) team. The main function of the role is to manage the psychosocial health, wellbeing and Diversity, Equity and Inclusion (DEI) component of TZV's Health, Safety & Wellbeing plan.

The role will provide specialist advice to lift the psychological health and DEI culture maturity and capability of TZV's various DEI plans.

Day to day responsibilities include:

• Review and contribute to the development and delivery of TZV's Health, Safety & Wellbeing Plan with regards to psychosocial health, wellbeing and DEI.
• Lead the design, delivery, monitoring and reporting of deliverables across DEI Plans such as TZV's Reconciliation Action Plan, Gender Equality Action Plan and Disability Inclusion Action Plan
• Provide strategic, specialist advice when reviewing complex psychosocial workplace incident reports and developing psychological risk prevention plans at TZV,
• Oversee the completion of workplace DEI audits as required by the Gender Equality Commission, and partner with relevant managers to ensure appropriate mechanisms are established for completing and recording Gender Impact Assessments on policies, program and services.
• Develop training materials and facilitate workshops to diverse audiences on psychological, risk management and DEI.

About You

Ideally, you will have a Tertiary qualification in an Organisational Psychology or related field and significant experience working as a DEI practitioner.

Additionally, it is anticipated you will bring:

• Demonstrated passion for wellbeing, diversity and inclusion with deep cross-cultural understanding.

• Expertise in psychosocial risk management with strong knowledge of contemporary frameworks on psychological health and safety, and best practices in workplace mental health and wellbeing.

• Strategic and analytical thinking with a demonstrated ability to apply organisational psychology principles, interpret complex data and develop evidence-based interventions to address systemic workplace mental health challenges.

• Well-developed interpersonal, communication, and negotiation skills to coach leaders, collaborate with internal and external stakeholders, and drive organisational change

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• 'Memberlink' discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the 'Apply' button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 12 October, 2025

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via