Personal Banker

2 weeks ago

Melbourne, Victoria, Australia Westpac Group Full time $60,000 - $120,000 per year
  • Permanent full-time opportunity available at Westpac's 150 Collins St branch
  • Genuine opportunity to begin a long-lasting career
  • Empower our customers to make the most of their money

Create your best future and join Westpac as a Personal Banker at our 150 Collins St branch in the heart of Melbourne's CBD

What's the role?

As a Personal Banker with Westpac, you will proactively engage with customers in-person and over the phone to uncover their financial needs, utilising your expert product knowledge to assist them in achieving their financial goals. You will refer customers to our specialist banking teams such as Home Loans and Business Banking, as well as coach customers on our digital banking offerings. This rewarding role blends sales and customer service and holds accountability for sales and referral targets – all with an uncompromising commitment to empowering our customers to make the most of their money

This is a full-time, branch-based role and across Monday to Friday.

What do I need?

  • Mandarin language capability
  • Banking experience is ideal, but not essential – your high-performer energy and unique ability to gauge and nurture strong customer relationships will be key to driving your success
  • Strong experience in a customer-facing / phone-based sales role
  • Resilience , tenacity , and an ability to flex – no two days and no two customers are ever the same
  • Proven experience of achieving performance KPIs with an uncompromising commitment to delivering an exceptional customer service
  • Comfortable when working with numbers and adept at navigating multiple systems

No banking experience? No problem. At Westpac, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We're here to empower you with the knowledge and skills to thrive and advance your career with us

Why join us?

We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
  • A variety of leave options including Culture, Lifestyle and Wellbeing leave
  • Tailored learning and development opportunities to help your grow your career within the bank
  • Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives

Create your future today

To get started, simply click on the APPLY or APPLY NOW button.

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .

  • Personal Banker

    1 week ago

    Melbourne, Victoria, Australia Bendigo Bank Full time $90,000 - $120,000 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker is to deliver an exceptional experience by meeting customers end-to-end banking needs.Whether you're...

  • Personal Banker

    1 week ago

    Melbourne, Victoria, Australia Bendigo Bank Full time $60,000 - $80,000 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker (known internally as a Customer Relationship Officer) is to deliver an exceptional experience by...

  • Personal Banker

    2 weeks ago

    Melbourne, Victoria, Australia Bendigo Bank Full time $104,000 - $130,878 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker (known internally as a Customer Relationship Officer) is to deliver an exceptional experience by...

  • Personal Banker

    2 days ago

    Melbourne, Victoria, Australia Bendigo Bank Full time $60,000 - $90,000 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker (known internally as a Customer Relationship Officer) is to deliver an exceptional experience by...

  • Personal Banker

    1 week ago

    Melbourne, Victoria, Australia Westpac Full time $60,000 - $80,000 per year

    Job DescriptionPermanent full-time opportunity available at Westpac's 150 Collins St branchGenuine opportunity to begin a long-lasting careerEmpower our customers to make the most of their moneyCreate your best future and join Westpac as aPersonal Banker at our 150 Collins St branch in the heart of Melbourne's CBDWhat's the role?As aPersonal Bankerwith...

  • Customer Service Banker

    1 week ago

    North Melbourne, Victoria, Australia Bank of New Zealand Full time $60,000 - $80,000 per year

    Worker Type:PermanentHere at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career...

  • Mobile Banker

    8 hours ago

    Melbourne, Victoria, Australia BOQ Group Full time $90,000 - $120,000 per year

    About The RoleAn exciting opportunity exists to join BOQ Group's team as a Mobile Banker, where you'll be the face of personal home lending and financial solutions across ME Bank, Virgin Money Australia, and BOQ.You'll support the delivery of the Groups Business Plan by turning leads into great customer outcomes, growing your portfolio, and exceeding...

  • Executive Mobile Banker, Melbourne

    2 weeks ago

    Melbourne, Victoria, Australia BOQ Group Full time $80,000 - $120,000 per year

    About the RoleAn exciting permanent opportunity exists to join BOQ Groups' ME Banks team as a Executive Mobile Banker.As an Executive Mobile Banker, you'll be at the forefront of delivering personal home lending and financial solutions to both new and existing customers.You'll take ownership of your client portfolio, building relationships through...

  • Senior Mobile Banker, Melbourne

    2 weeks ago

    Melbourne, Victoria, Australia Bank of Queensland Full time $90,000 - $120,000 per year

    About the RoleAn exciting permanent opportunity exists to join BOQ Groups' ME Bank team as a Senior Mobile Banker.Support delivery of the ME Business Plan by turning leads into great customer outcomes. Emphasis is to grow the portfolio and exceed acquisition targets with a focus on proactively managing prospective and existing customers to retain as well as...

  • Senior Mobile Banker, Melbourne

    1 week ago

    Melbourne, Victoria, Australia BOQ Group Full time $90,000 - $120,000 per year

    About the RoleAn exciting permanent opportunity exists to join BOQ Groups' ME Bank team as a Senior Mobile Banker.Support delivery of the ME Business Plan by turning leads into great customer outcomes. Emphasis is to grow the portfolio and exceed acquisition targets with a focus on proactively managing prospective and existing customers to retain as well as...