Underwriting and Technical Services Manager

HAYLO People have partnered exclusively with Insurance Commission of Western Australia in their search for an Underwriting and Technical Services Manager.

The Insurance Commission of Western Australia (Insurance Commission) is a State-owned Government Trading Enterprise that provides motor injury insurance to WA motorists and manages the self-insurance arrangement of the Western Australian Government.

The Role:

As a senior leader within the Government Insurance Division, The Underwriting and Technical Services Manager will:

• Lead a team of Underwriters in underwriting property, casualty, financial and specialty lines.
• Lead and develop a team of underwriters, focusing on capability building, performance improvement, and structured development and succession planning.
• Collaborate with the internal teams, actuaries, clients, and key stakeholders to achieve underwriting objectives.
• Support strategic delivery by contributing to the Government Insurance Division's business plan, budget, and overall priorities in partnership with senior leadership.
• Establish and maintain underwriting standards, ensuring compliance with governance frameworks, regulations, and providing expert advice on technical and contract related matters.
• Oversee portfolio performance by identifying and managing underwriting risks, recommending strategic adjustments, and aligning practices with market trends and public policy.
• Engage key stakeholders and drive innovation by adopting emerging technologies and promoting a high performing, inclusive team culture aligned with organisational values.

About You:

To be successful in this role, you will require the following experience and attributes:

• Proven ability to empower, motivate, and develop high performing teams with a focus on capability growth and navigating organisational change.
• Demonstrated leadership experience in directing collaborative underwriting teams, fostering an inclusive, respectful, and high performing workplace culture.
• Strong communication skills with the ability to build effective networks and convey complex technical information clearly and persuasively across diverse audiences.
• Advanced analytical skills, with the ability to interpret exposure data ad apply actuarial and risk modelling insights.
• Extensive experience in developing and executing underwriting strategies and frameworks that align with organisational goals and respond to emerging risks and performance trends.
• Deep understanding of governance and compliance requirements, with a track record of ensuring underwriting practices meet internal policies, regulatory standards, and audit expectations.
• Commitment to continuous improvement and innovation, leveraging technology, data insights, and market intelligence to enhance underwriting effectiveness and service delivery.

Application Process:

Applications close 5:00pm, (AWST) Wednesday 26th November

To be considered, applicants are encouraged to provide a detailed resume and a two-page response addressing all the work-related requirements for the role contained in the job description form.

As part of the selection process, the successful applicant will be required to satisfactorily complete a National Criminal History Check and/or other checks as required for the position. Satisfactory evidence of Australian residency status or the right to work in Australia.

In addition to the immediately available positions, appointments may be made from this process within a twelve-month period to similar positions that may be permanent or contract, including fixed-term appointments with the possibility of extension or subsequent permanency.

For further enquiries about the role please contact HAYLO People, Oliver Bell, or

HAYLO People and Insurance Commission of Western Australia believe that a diverse workforce is the key to delivering the best outcomes and strongly encourage applications from all people, including First Nations people and people with disability, diverse cultural and linguistic backgrounds, sexualities, and genders.

Should you require assistance in your interactions with us or throughout the recruitment process, please let us know so we can provide adjustments for you.