Resales Specialist

Work options: Hybrid

As a Resales Consultant, you'll play a pivotal role in delivering seamless and successful resale experiences. You'll support homeowners from the moment they consider listing through to settlement — combining sales expertise, relationship management, and process coordination to make the journey professional, personalised, and stress-free.

Working remotely with regular on-site engagement, you'll act as the local expert for all resale activity across both resorts.

At GemLife, we're reshaping what lifestyle living for the over-50s looks like. We're searching for a passionate and customer-focused Resales Consultant to support homeowners and buyers across our Bribie Island and Moreton Bay resorts.

If you have strong sales skills, a customer-first mindset, and a natural talent for building relationships, this role offers the chance to thrive in a supportive, premium resort environment while making a meaningful difference.

About the Role

As a Resales Consultant, you'll play a pivotal role in delivering seamless and successful resale experiences. You'll support homeowners from the moment they consider listing through to settlement — combining sales expertise, relationship management, and process coordination to make the journey professional, personalised, and stress-free. Working remotely with regular on-site engagement, you'll act as the local expert for all resale activity across both resorts.

Key Responsibilities:

Sales & Client Engagement

• Conduct property walk-throughs and provide price guides/appraisals
• Meet, greet, and build rapport with homeowners and prospective buyers
• Host resale inspections, buyer tours, and highlight resort lifestyle and facilities
• Represent GemLife Realty at open days, tours, and community events
• Provide timely follow-up, feedback, and communication to all stakeholders

Process & Documentation

• Manage listing templates, resale offer forms, and Form 9 Authority to Act
• Oversee offers, contracts, and legal documentation with accuracy
• Coordinate building/pest inspections, pre-settlement checks, and final handovers
• Ensure compliance with internal processes and QLD real estate legislation

Communication & Teamwork

• Maintain clear, consistent communication with buyers, sellers, resort teams, and head office
• Keep CRM records accurate and up to date
• Provide regular reporting, price adjustments, and marketing updates
• Attend monthly alignment days at head office

Calendar & Lead Management

• Organise and manage a structured calendar of appointments, open days, and follow-ups
• Schedule buyer tours and contract milestones
• Track lead engagement and progress through the company CRM

What You'll Bring

• Proven property sales experience — ideally in lifestyle, retirement, or residential real estate
• Strong negotiation, closing, and documentation skills
• High accuracy with contracts and compliance
• Proficient with CRM systems, Microsoft Office, and digital communication tools
• Understanding of QLD property legislation, including Form 9 processes
• Current QLD Real Estate Licence (highly advantageous)

The successful candidate will be

• Friendly, relatable, and genuinely customer-focused
• Organised and confident managing your own schedule
• A strong communicator who builds trust easily
• Professional, ethical, and able to work autonomously
• Passionate about lifestyle living and helping over-50s find their next dream home

Why Work With Us?

At GemLife, you'll join a supportive, values-driven team within one of Australia's fastest-growing lifestyle resort developers. You'll work across beautiful resort locations, gain access to high-quality listings, and enjoy ongoing opportunities to grow your career.

We offer:

• Competitive salary & benefits + vehicle (including retail discounts and novated leasing)
• Endless learning & development via GO1 and leadership training
• A positive, fun workplace culture that celebrates success
• Strong career progression within a growing national organisation

Ready to make a difference in the lives of others – while advancing your career in property sales?

Submit your cover letter and resume addressed to People and Culture, providing insights into who you are and what drives your success. We look forward to reviewing your application and potentially welcoming you to our team.

Learn more about GemLife at

Note: Applications are accepted only from Australian Citizens, Residents, or candidates with full Australian work rights; sponsorship is unavailable.