Team Leader

An AO6 Team Leader vacancy is available in the Queensland Revenue Office (QRO).

In this role, you will be responsible for delivering effective debt, fines and penalty initiatives for the State Penalties Enforcement Registry (SPER) by leading team of professionals that deliver a case management program, collecting debt owed to the state through engagement and enforcement activities, and distributing payments to clients who are owed money as victims of crime.

This position is based in our modern Brisbane office with flexible work options available and access to professional growth pathways.

Responsibilities
This is an exciting opportunity within the SPER Division at Queensland Revenue Office. The SPER Division, part of the Fines & SPER Group, is responsible for the collection and enforcement of unpaid penalty debt including:

• Infringement notice fines
• Court-ordered monetary penalties
• Offender debt recovery orders
• Offender levies.

We are looking for an experienced leader who gets the best out of people. You bring strong problem-solving skills, can navigate complex rules and legislation, and know how to balance accountability with empathy. Just as importantly, you collaborate easily, communicate with impact, and adapt quickly to changing priorities.

Your typical day as a Team Leader will be to:

• Lead, develop and inspire your team to deliver strong results in line with business objectives.
• Build effective relationships across internal and external stakeholders.
• Provide expert advice and clear, well-reasoned recommendations to senior leaders and reports as needed.
• Contribute to operational and risk planning to ensure our strategic goals are achieved.
• Identify opportunities and implement service improvement initiatives.

To be successful in this role, you will need to demonstrate:

• Capability to analyse, interpret and apply legislation and/or policy to achieve successful outcomes.
• High level of interpersonal and influential communication skills within a client focused environment.
• Strong negotiation skills and resilience.
• Working knowledge of digital and data technology/systems.

At QRO you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.

Please read the role description for more information. You can also contact Darren Pickup for further information on We welcome questions and look forward to hearing from you.

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.

We welcome applicants to share with the contact officer any health condition, disability, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.

If you are interested in this role - click "Apply" to be redirected to the full advertisement, including role description and contact details.

Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles

Job Ad Reference: QLD/674102/25
Closing Date: Friday, 16 January 2026
Occupational group
Administration