Housekeeping Supervisor

2 days ago

Newcastle, New South Wales, Australia Crystalbrook Collection Full time $60,000 - $90,000 per year
  • Market leading F&B Discounts and accomodation rates at all our Hotels
  • Great team culture with an inclusive and friendly team
  • Located in the Civic Precinct in the heart of Newcastle

Crystalbrook Kingsley has transformed Newcastle's former Council Administration Centre into an elegant and sophisticated 130-room five-star hotel with a signature rooftop bar and restaurant, lobby bar and café along with two private meeting venues. With the City Hall Civic Theatre, Newcastle Art Gallery and War Memorial moments away, Kingsley is culturally connected, celebrating what has been and what is to come.

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we're passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

The Role:

We are looking for a Housekeeping Supervisor with a keen eye for detail and a passion for operational hotel leadership to join our team. This is a full-time position and reports to our Rooms Division Manager.

Your responsibilities include:

  • Supervise the Housekeeping team to ensure effective systems and operational procedures including daily checklists are actioned
  • Monitor rosters, attendance and productivity of the team
  • Empower individuals to ensure good practices are developed and maintained
  • Drive Rooms guest satisfaction by empowering our teams to provide service beyond our guests expectations
  • Deliver hands-on supervisory leadership across your areas
  • compliance with WHS processes and procedures
  • Collaborate closely with other departments to ensure smooth transition of services
  • Assist in on-the-job department and staff training
  • Promote the company health and well-being processes and procedures

About you:

Your many talents will include:

  • Proven experience in a Supervisory role in housekeeping operations
  • Strong leadership skills and a natural flair in motivating others
  • A passion for developing your team skills in all aspects of onboarding and training
  • Excellent communication and interpersonal skills together with our guest service focus
  • Your attention to detail is second to none
  • Good organisational and time management skills
  • Ability to work and make decisions under pressure
  • The ability to work across a full-time schedule

Please note: You must already hold the relevant Visa status to live and work in Australia - we are unable to offer sponsorship opportunities with this position and are seeking long term commitment to the role.

Why Us:

You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:

  • 50% F&B discount across all Crystalbrook restaurants and bars
  • $99 room rates and a generous friends and family discount
  • Enhanced parental Leave and lifestyle benefits
  • A commitment to a green future through enhanced sustainability practices
  • Access to our internal mobility program and team reward schemes
  • Online learning and training with tailored career development pathways
  • A culture of collaboration, elevating experiences and diversity
  • Limitless career opportunities in a fast growing, dynamic environment
  • Regular service recognition and team engagement events

We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally.

Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations. We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you

Video

  • Housekeeping Supervisor

    3 days ago

    Newcastle, New South Wales, Australia HH Services Full time $60,000 - $80,000 per year

    Company DescriptionHH Services delivers tailored staffing solutions for the hospitality sector, ranging from fully outsourced housekeeping departments to supplemental staffing for public area cleaning. Our services are available for hotels, serviced apartments, and commercial properties. We offer specialised cleaning services that meet the highest industry...

  • Housekeeping Supervisor Little National Newcastle

    1 week ago

    Newcastle, New South Wales, Australia LUXXE Outsourced Hotel Services Full time $60,000 - $80,000 per year

    Benefit from comprehensive training programsJoin a company that focusses on a positive, supportive and inclusive work cultureBe rewarded for your hard work and dedicationAbout Us...LUXXE Outsourced Hotel Servicesis a home-grown Australian boutique services company operating in Melbourne, Canberra, Sydney, Brisbane, Perth, Adelaide, Newcastle, and Cairns. We...

  • Housekeeping Team Leader/ Supervisor

    4 days ago

    Newcastle, New South Wales, Australia GMW Cleaning Services Full time $40,000 - $56,000 per year

    We are seeking a reliable and experienced Housekeeping Team Leader/Supervisor to work with us at our client's properties in the Newcastle NSW region.Tasks include but not limited to:Maintaining the property's cleaning and hygiene standards in guest apartments and public areas.Undergo checking cleaned rooms behind the Room Attendants to ensure the property's...

  • Housekeeping Room Attendants Little National Newcastle

    16 hours ago

    Newcastle, New South Wales, Australia LUXXE Outsourced Hotel Services Full time $40,000 - $60,000 per year

    Benefit from comprehensive training programsJoin a company that focusses on a positive, supportive and inclusive work cultureBe rewarded for your hard work and dedicationClose to Public TransportExciting Part Time and Casual opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and friendly teamAbout Us...LUXXE...

  • Houseperson Little National Newcastle

    4 days ago

    Newcastle, New South Wales, Australia LUXXE Outsourced Hotel Services Full time $40,000 - $60,000 per year

    Benefit from comprehensive training programsJoin a company that focusses on a positive, supportive and inclusive work cultureBe rewarded for your hard work and dedicationExciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and friendly teamAbout Us...LUXXE Outsourced Hotel Servicesis a...

  • Housekeeping Supervisor

    2 weeks ago

    Newcastle, Australia Ozone Services Group Full time

    Staff Referral Bonus: Rewarding employees for bringing in great talent. - Flexible Rostered Days: Monday to Sunday - Celebrations for Housekeeping Week: Encouraging camaraderie and team spirit. - Employee of the Month Recognition: Celebrating top performers with rewards. - Gift Cards and Incentives: Showing appreciation for dedication and excellence. -...

  • Housekeeping Supervisor

    1 week ago

    Newcastle NSW, Australia LUXXE Outsourced Hotel Services Full time $60,000 - $80,000 per year

    Benefit from comprehensive training programsJoin a company that focusses on a positive, supportive and inclusive work cultureBe rewarded for your hard work and dedicationAbout Us...LUXXE Outsourced Hotel Services is a home-grown Australian boutique services company operating in Melbourne, Canberra, Sydney, Brisbane, Perth, Adelaide, & Newcastle, We provide...

  • Housekeeping Supervisor

    3 weeks ago

    Newcastle City Council, Australia Ozone Services Group Full time

    Overview Join our team as a Housekeeping Supervisor, where you/'ll help create a clean and welcoming environment for guests while enjoying flexible work options and on-the-job training! ABOUT THE ROLE Are you passionate about cleanliness and hospitality? Ozone Services Group is seeking several experienced Housekeeping Supervisors to work with our...

  • Housekeeping Team Leader

    5 days ago

    Newcastle, Australia Wests Group Full time

    **About us** The Executive and Gateway are owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation. The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and...

  • Housekeeping Supervisor

    6 days ago

    Newcastle City Council, Australia Crystalbrook Collection Full time

    Crystalbrook Kingsleyhas transformed Newcastle’s former Council Administration Centre into an elegant and sophisticated 130-room five-star hotel with a signature rooftop bar and restaurant, lobby bar and café along with two private meeting venues. With the City Hall Civic Theatre, Newcastle Art Gallery and War Memorial moments away, Kingsley is culturally...

  • Housekeeping Room Attendants

    1 week ago

    Newcastle, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!**: - ** Close to Public Transport** **Exciting Part Time and Casual opportunities now exist for reliable and experienced Housekeeping Professionals to join our...

  • Housekeeping Room Attendants

    2 weeks ago

    Newcastle, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!**: - ** Close to Public Transport** **Exciting Part Time and Casual opportunities now exist for reliable and experienced Housekeeping Professionals to join our...

  • Housekeeping Room Attendants

    1 week ago

    Newcastle, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!**: - ** Close to Public Transport** **Exciting Part Time and Casual opportunities now exist for reliable and experienced Housekeeping Professionals to join our...

  • Housekeeping Room Attendants

    3 days ago

    Newcastle, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!**: - ** Close to Public Transport** **Exciting Part Time and Casual opportunities now exist for reliable and experienced Housekeeping Professionals to join our...

  • Housekeeper | The Lane Retreat

    1 week ago

    Newcastle, Maitland & Hunter, Australia Mulpha Australia Limited Full time $45,000 - $60,000 per year

    THE OPPORTUNITYThe Lane Retreat, located on one of Bimbadgen's award-winning vineyards, is one of the Hunter Valley's newest boutique accommodation destinations. Set among 15 hectares of vineyard and natural bushland with sweeping views of the Broken Back Range, we offer 60 premium studio retreats designed for guests to relax and experience wine country at...