Guest Services Host

1 week ago

Coomera, Queensland, Australia Tas-ardent Full time $63,300 per year
Guest Services Host ( Requisition ID: Description
  • Create happy memories to last a lifetime
  • $33.06 hourly rate | Seasonal casual to January 2026
  • Free park entry Free parking discounts on food and retail

Get ready to work where the thrills never stop Dreamworld is on the hunt for a passionate Guest Services superstars to join our team for the upcoming peak holiday periods. You'll be the friendly face that welcomes guests and helps create unforgettable experiences from the moment they arrive.

What You'll Be Doing:

  • Engage with guests upon arrival in a friendly, welcoming, and professional manner
  • Facilitate guest entry at the front gate to Dreamworld and WhiteWater World
  • Process a variety of ticket types and products
  • Ensure fast and efficient entry into our parks
  • Enhance the guest experience through exceptional customer service

What We're Looking For:

  • Excellent communication, customer service, and guest engagement skills
  • Confident working under pressure during busy periods and handling difficult conversations professionally
  • Strong computer and data entry skills, with experience in cash handling and EFTPOS
  • A team player with initiative, a positive attitude, and the ability to adapt to a fast-paced environment
  • High standards of grooming, presentation, and professionalism
  • Physically fit and capable of manual handling and physically demanding tasks
  • Flexible availability, including weekends, school holidays, and night events like Dreamworld Night Markets and After Dark

These roles are offered on a seasonal casual basis until January 2026, with the opportunity to apply for ongoing vacancies at the end of the contract.

What's in it for you?

  • Free entry to Dreamworld, WhiteWater World & SkyPoint
  • Discounts on food, retail & experiences
  • Laundered uniforms provided
  • Access to Perkbox – discounts from major Aussie retailers
  • Free onsite parking

Diversity and Inclusion
At Dreamworld, WhiteWater World and SkyPoint, we're committed to creating an inclusive and accessible environment where everyone, guests and Team Members alike, feel valued and respected. We celebrate the cultural and personal differences of our team, representative of the diverse community in which we operate. By drawing on the unique talents and contributions of each individual, we create unforgettable memories for our guests.

We are committed to an inclusive and accessible recruitment experience, therefore you will be provided opportunity to advise of any accessibility needs or required accommodations, as you progress through the recruitment process.

If you're friendly, reliable, and passionate about delivering exceptional customer service, we want you on our team at Dreamworld Our recruitment process may include interviews, health checks, reference checks, and verification of your work rights. Come join the fun and help create unforgettable memories at Dreamworld APPLY ONLINE NOW

Job: Customer / Guest Services Primary Location: AU-QLD-Coomera Schedule: Casual Unposting Date: Ongoing

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