Service Advisor

Join Downtown Toyota's Dynamic Team as a Service Advisor

Are you passionate about delivering top-notch customer service? Do you thrive in a fast-paced environment where no two days are the same?

Downtown Toyota, proudly a part of the Servco Dealer Group and Australia's leading automotive brand, Toyota, is seeking a Service Advisor to join our exceptional team.

Why Join Us?

• Competitive Remuneration: Enjoy a base salary plus performance-based incentives, reflecting your expertise and dedication.
• Career Development: Benefit from continuous training programs and clear pathways for career progression within our expansive network.
• Supportive Culture: Be part of a team that values collaboration, innovation, and excellence in customer service.
• Work-Life Balance: We understand the importance of balance and offer flexible scheduling to support your well-being.

Role Overview: As a Service Advisor, you will be the primary liaison between our customers and the service department, ensuring a seamless and positive service experience.

Key Responsibilities:

• Welcome and assist customers, accurately identifying their service needs.
• Provide detailed and transparent service estimates and timelines.
• Coordinate service appointments, ensuring efficient workflow and customer satisfaction.
• Communicate effectively with technicians and customers to relay information and updates.
• Uphold Downtown Toyota's standards of excellence in all customer interactions.

Qualifications:

• Proven experience as a Service Advisor in the automotive industry.
• Strong interpersonal and communication skills.
• Exceptional organizational abilities and attention to detail.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Commitment to delivering outstanding customer service.

How to Apply: If you are a dedicated professional seeking to advance your career with a reputable dealership, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you are an ideal fit for this role.