Reservations and Operations Assistant

2 weeks ago

Tullamarine, Australia letsgomorhomes Full time $50,000 - $55,000 per year

Let's Go Motorhomes makes every road trip an adventure. We are market leaders in motorhome and campervan rentals with our stylish design, next-level service, and the most modern fleet on the road. We're shaking up the industry to create the very best vehicle rental company in the market. We thrive on doing things differently and turning heads along the way. By pushing the boundaries of great service, we're creating an experience like no other.

This role covers all our branches nationally and will be located in Tullamarine. We are looking for a customer service focused Reservations & Administrations Assistant to join the Let's Go team on a casual basis. You will have proven experience in a reservations, customer service or call centre role. Full product training will be provided in the job.

You'll be the first point of contact for our customers by providing sales and reservations service over the phone and email. You'll also be dealing with agents, general telephone sales, enquiries from prospective customers, preparing quotes and processing confirmed reservations. You'll also get involved in providing customers with all the relevant information and support they need about our motorhomes and campervans to get them on their way to a great holiday.

Our wish list – we are looking for someone with:

  • Previous customer service experience;
  • Recent Hospitality & Tourism role.
  • Computer literacy is essential – Microsoft Word and Excel.
  • Ability to multitask and exceptional organisation skills;
  • Great communicator both written and verbal;
  • Flexible approach to work and ability to adapt to a changing work environment;
  • Available to work Saturdays on a rotational basis.

We offer a competitive salary based on candidate's experience, uniform and you will be able to take advantage of our staff rental policy.

Interested – then we'd love to hear from you. Check out our website at to see what we are about and apply below.

Only successful candidates will be contacted for interview – we take this opportunity of thanking you for considering a career with Let's Go.

Job Type: Full-time

Pay: $50,000.00 – $55,000.00 per year

Benefits:

  • Employee discount

Ability to commute/relocate:

  • Tullamarine VIC 3043: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have verbal communication skills?

Experience:

  • Hotel & Accommodations Guest Services Staff: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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