Assistant Venue Manager

1 week ago

Tuggerah, Australia iPlay Australia Group Full time $50,000 - $60,000 per year

Bring the Energy. Lead the Fun.

iPlay Tuggerah is on the hunt for a high-energy ASSISTANT VENUE MANAGER to help run the show and create unforgettable guest experiences.

About Us

Welcome to iPlay Tuggerah, where FUN is our business (literally).

We're one of the country's LEADING AMUSEMENT CENTRE OPERATORS, and our mission is simple:

Deliver non-stop excitement, UNFORGETTABLE MOMENTS, and the kind of laughter that echoes long after guests leave.

At iPlay Australia, we're all about NEXT-LEVEL FUN, jaw-dropping experiences, and endless smiles. From EPIC ARCADE BATTLES to BOWLING STRIKES and PRIZE-FILLED WINS, our venues are the go-to playgrounds for fun seekers across the country.

We're not just an entertainment centre — we're a VIBE. A crew of PASSIONATE FUN-MAKERS who live and breathe excitement.

As an Assistant Venue Manager, you'll be right at the HEART OF THE ACTION, leading a team of legends, creating magical moments, and bringing the energy that keeps guests coming back again and again.

If you're bursting with ENERGY, love to INSPIRE OTHERS, and thrive in A FAST-PACED, FUN-PACKED ENVIRONMENT, this is your chance to jump into a career where WORK IS PLAY.

About You:

What you will bring:

  • Experience in a fast-paced leadership role – retail, hospitality, or entertainment
  • Hands-on operational knowledge (arcade, attractions, food & beverage)
  • Proven ability to lead, motivate, and develop high-performing teams
  • A people-first mindset with excellent communication and interpersonal skills
  • Strong time management and problem-solving abilities
  • Flexible availability – including days, nights, weekends, and public holidays

Your Key Responsibilities

  • Support the Venue Manager with day-to-day operations.
  • Lead by example, Champion exceptional customer service and positive team culture.
  • Train support and supervise staff across all departments (e.g. arcade, F&B, attractions).
  • Assist in driving sales and achieving KPIs, helping the team smash targets and celebrate wins.
  • Maintain high standards of safety, cleanliness, and presentation to keep the venue looking and operating at its best

Job Type: Full-time

Pay: $50,000.00 – $60,000.00 per year

Application Question(s):

  • How many years do you have as an assistant venue manager?
  • Do you have customer service experience?
  • Can you tell us about your previous experience in management roles? What responsibilities did you have, and what did you enjoy most about leading a team?

Licence/Certification:

  • RSA (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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