Multi-Site Leader

Oversee a store portfolio of 6 stores across Sydney and Canberra using your previous Retail Leadership experience and indulge in your passion for quality leather products

CREATE THE FOOTPRINTS OF TOMORROW
At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company. ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.

About The Role
ECCO is looking for a highly motivated and competitive Multi-Site Leader with a passion to succeed. Focused on stepping up Operational Excellence and Leading your team within your portfolio of stores (Sydney CBD, Myer, Bondi, Birkenhead Point, Canberra Centre and Canberra Outlet). This position will have responsibility for elevating your teams through coaching and training to drive productivity and to control costs with strong operational efficiencies to drive profitability.

Tasks & Responsibilities

• Lead and coach the store team leaders within your portfolio to deliver exceptional customer service, uphold our quality brand, and achieve store objectives in a safe work environment
• Staff scheduling and recruitment activities
• Induction/onboarding, overseeing probations and overall performance management of teams
• Ensure Visual Merchandising plan and Mystery Shopper standards are upheld across portfolio
• Responsible for overall operation of stores, including compliance with policies and procedures and upholding best practice
• Uphold P&L through effective management of store budgets and revision of KPIs and sales targets
• Assist in store openings and refits
• Train the team on product, VM and sales techniques

Skills & Experience
To be successful in this role you will possess:

• Retail management experience as a retail store manager, cluster manager or area manager capacity
• Motivation to lead and drive your team to succeed in an exciting fast-paced work environment
• Demonstrated success in commercial management of profit and loss within a retail environment with the ability to identify and implement initiatives to drive profitability
• Experience in coaching and training a team to achieve KPIs and sales target
• A persuasive, collaborative and agile leadership style
• Sound business acumen and a sound professional approach
• A love for product knowledge and training with a willingness to learn and develop not only yourself but the team
• The ability to work independently and manage competing priorities
• Have a commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador
• Be motivated to lead and drive your team to succeed with a growth mindset in an exciting fast-paced work environment

Perks & Benefits

• KPI based bonus, reward incentives & recognition opportunities.
• Generous staff discounts in-store & online, with free product allocation every 6 months.
• A permanent full-time role with flexibility and work/life balance through rostering.
• Supportive Regional Operations Manager with regular meetings and coaching.
• Coaching and training programs to develop you individually and as a leader, including an induction schedule to set you up for success, engaging product and sales training to enhance your performance, and ECCO Leadership Programs for ongoing development.
• Career progression opportunities - Headquartered in Denmark, we are a family-owned company that offers local and international opportunities.
• Complimentary Employee Assistance Program for work & personal support.
• Pride in working for a globally successful, diverse & environmentally conscious employer.
• ECCO provides a diverse and progressive working environment for those who are seeking a career in retail, with a culture of ownership at all levels where everyone has a voice and makes an impact.

If this sounds like you...
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Join ECCO's global family leading a team of Retail Team Leaders promoting quality leather goods to our valued consumers