Business Analyst

Be a part of positive change with estara and join us in creating equal opportunities for inclusion and participation across South Australia. We support those living with all disabilities, enabling their independence and empowering their choice and control. Our in-home and community support model encompasses activities from personal and complex care to daily living, community access, and beyond.

We exist, because you matter.

Your Role

As the Business Analyst, you will act as a bridge between business stakeholders and technology teams, helping to translate business needs into technical requirements.

Key Responsibilities

• Continuously analyse data and current business processes to identify areas for improvement and use this data to design processes which enhance efficiency and effectiveness

• Act as a key liaison between business and technical teams by facilitating workshops, meetings, and presentations to elicit, clarify, and validate requirements.

• Produce user-friendly documentation including project scopes for business requirements and functional specifications, to ensure mutual understanding and alignment across stakeholders

• Support change management activities by anticipating and addressing potential resistance to change, ensuring smooth transition and adoption of new processes or systems

Your benefits

As an employee of estara, you have access to sector-leading benefits that support your lifestyle and wellbeing, including:

• Salary packaging and novated car leasing with Community Business Bureau

• Paid parental leave for permanent employees

• Wellbeing leave

• Compressed hours and flexible working options

• Employee assistance program with Access Programs

• Discounted health insurance with Bupa

• Discounted home and car loan offers with Police Credit Union

• Employer-subsidised Will preparation with Tindall Gask Bentley Lawyers

estara also offers subsidised worker screenings and training opportunities to keep you certified and progressing in your career.

Your capabilities

To excel in this role, you will be aided by possessing the following knowledge, skills, and experience. estara understands that you may bring a unique skillset and contribution to this role, and so if you do not meet these traits in full, we eagerly welcome your enquiry and application.

Essential

• Tertiary qualifications related to ICT or other relevant discipline or equivalent industry experience

• Proven experience in analysing complex business processes and data to identify inefficiencies and improvement opportunities

• Experience in supporting organisational change initiatives by anticipating resistance and promoting adoption of new process and systems

• Experience in managing projects and supporting internal managers to lead their own projects

• Demonstrated experience building relationships and influencing stakeholders at all organisational levels

• Strong documentation and business writing skills

• Ability to work effectively in an autonomous role

• Problem-solving and time management skills

Desirable

• Experience within the Disability sector

• Knowledge of systems that support NDIS services

Special conditions

• Current South Australian full drivers' licence is essential

• DHS Working with Children Check and NDIS Worker Screening and any relevant Screenings as stipulated by DHS/NDIS with at least 6 months' validity

• Intrastate travel and work outside of normal business hours as required

Apply or enquire now

To learn more about this role, please feel welcome to make a confidential enquiry to estara's Chief People Officer, Andrea Collett at **************

Submit your application (resume and cover letter included) to be considered for this exciting opportunity, apply now to secure your spot.