Product Owner

Why Smartgroup?

Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.

Working at Smart offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.

Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.

Do you have what it takes to become a Smartgroup Product Owner?

As a Product Owner in our Customer Squad, you will be responsible for driving the end-to-end product lifecycle from roadmap development and prioritization to agile delivery and benefit realization. You will define and articulate the business value of initiatives, features, and improvements on the digital platforms ensuring the team is focused on the right work and able to measure impact effectively.

You will bring deep customer insight to the table, using it to shape the product roadmap and align with our domain vision. You will collaborate closely with stakeholders in a cross-cultural environment, work closely with squad members, and product leadership to ensure clarity, alignment, and growth of the solution. You will also contribute to the broader PO community, sharing knowledge and supporting chapter development.

Key responsibilities:

• Define and communicate business value to guide prioritisation and impact measurement.
• Own the product lifecycle from inception to delivery and performance tracking.
• Develop and manage the product backlog, ensuring alignment with strategic goals.
• Drive experimentation and user testing to inform product improvements.
• Collaborate with cross-functional teams to ensure successful delivery.
• Apply Design Thinking, Lean UX, and Built-In Quality principles.
• Support compliance and risk management efforts.
• Contribute to the PO chapter and foster a culture of continuous learning.

Who you are

• 5+ years of experience in product management or ownership in Agile environments for a digital platform or e-commerce.
• Proven track record in creating digital experiences for B2C/B2B websites preferably from fintech, e-commerce, payments or banking industry
• Experience in working on complex products for large customers
• Strong understanding of Agile processes and Scrum principles.
• Skilled in requirements gathering, user story development and product design.
• Excellent communication and stakeholder engagement skills.
• Data-driven with strong critical thinking and problem-solving abilities.
• Highly organized with a collaborative mindset and customer focus.
• Experience with JIRA, Confluence, and working closely with technology teams.
• Certified Scrum Product Owner (CSPO) certification is a plus.

Belong to an organisation that values diversity, inclusivity, and you:

Working at Smart, means you will be working in one of Australia's most authentic, inclusive, and diverse workplaces.

Team members enjoy many benefits and 'perks' that genuinely value them for who they are. You might appreciate some, or all, including:

• 3 extra days off to enjoy summer
• 'MAD' days to Make a Difference to our community and environment
• Birthday leave to celebrate you
• A wellbeing fund to spend your way
• Support for all parents with a progressive, gender-neutral parental leave policy: up to 20 weeks Paid Parental Leave, superannuation contributions and a Return-to-Work Bonus
• Salary packaging and novated leasing benefits (of course)

Take your career beyond further:

Working at Smart can provide a pathway to a career limited only by your own ambitions. We are passionate about investing in you.

Our collaborative team environment and supportive leadership encourages strong performance, learning and development, open lines of communication, along with the freedom to speak up and be heard.

Show us you have what it takes:

If you like the sound of this opportunity and have something special to offer, we'd like to hear about it  APPLY ONLINE today.

Emily or Tamara from our Talent Acquisition team will be in touch to discuss the next steps. Please feel free to mention if you require any adjustments to the recruitment process. Not available to work full time? Talk to us about your part time working needs, we are here to listen.

We're committed to Equality, Diversity and Inclusivity. We welcome all people to join our team — including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, people of any socioeconomic status, age, race, national origin or ethnicity.

We are proud to hold diversity and inclusion accreditations, including: WGEA Employer of Choice for Gender Equality since 2019; DCA Inclusive Employer ; and we have an Innovate Reconciliation Action Plan (RAP).

Please note: All successful candidates will be required to complete background checks which will include a police clearance prior to confirmation of employment.  Candidates must have unlimited Australian work rights to be considered for this role.