Valet

2 weeks ago

Melbourne, Victoria, Australia Pullman Melbourne City Centre Full time $60,000 - $80,000 per year

About us

Pullman Melbourne City Centre boasts contemporary design that plays on the senses to create the perfect destination for work and play. At Pullman, connections are seamless and intuitive: every element has been thoughtfully considered and tailored to the modern-day traveler seeking an authentic Melbourne experience. With the city's best food and fashion on its doorstep, Pullman offers a new level of urban sophistication – an oasis of style in the heart of one of the world's most cosmopolitan cities.

About you

You will be a welcoming face of the hotel. You will possess excellent customer service and communication skills, and have a genuine passion for Hospitality.

About the role

Make a memorable first and last impression for our guests. As part of the Front Office department, you will be a key point of contact for guests and help in ensuring their stay is enjoyable.

Your responsibilities will include but not limited to:

  • Welcome and farewell all guests;
  • Assist guests with queries on places of interest, directions, dining options, transport & local events;
  • Transfer, storage and handling of guest luggage and property;
  • Park and retrieve guest cars as part of the properties valet service.

Skills & Experience

  • A minimum of 1-2 years in a customer service environment
  • Familiarity with Melbourne locations and hotspots
  • Excellent communication and time management skills
  • Positive attitude
  • Previous Opera system knowledge will be highly regarded
  • Full Australian Manual Driver's License

Benefits

  • Opportunity to be part of both Erdi – one of Australia's largest privately and independently owned Hotel groups – and a global brand, Accor.
  • Food and Beverage discounts
  • Accommodation discounts for you, your family and friends.
  • Discounted parking

If you think that you fit the above criteria, please forward your resume via the link below.

Only shortlisted candidates will be contacted.

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