Technician/Handyman

7 days ago


Carseldine, Queensland, Australia Revival Group Pty Ltd Full time $60,000 - $80,000 per year
About Us

Window Revival specialise in the skillful repair of sliding doors, windows, and screens. Our mission is to provide top-notch solutions and offer a range of services such as roller & track replacement, replacing handles & lock, and refelting & remeshing, among others. We take pride in our outstanding work, creative problem-solving, and commitment to delivering excellent customer service.

──────────────────

About the Role

We are actively expanding our team to cover the Brisbane region, seeking individuals who embody a "can-do" attitude, honesty, trustworthiness, and excellent people skills.

This is a technician/skilled handyman position, with a focus on repairing sliding doors, windows and screens. Your responsibilities include:

  1. Technical Repairs:
    • Expertly servicing and repairing various sliding doors and windows, such as glass sliding doors, screen doors, sliding windows, and double-hung windows.
  2. Customer Interaction:
    • Visiting customers at their locations to perform on-site servicing and repairs, establishing a friendly rapport.
    • Handling payment transactions efficiently during service visits.
  3. Assessment and Quoting:
    • Conducting on-site assessments to evaluate the extent of necessary repairs.
    • Providing customers with accurate repair quotes and estimates.
  4. Data Management:
    • Efficiently using our technician portal to manage and update essential information.
  5. Coordination with Head Office:
    • Scheduling — Collaborating with head office to update and coordinate job schedules.
    • Stock ordering — Communicating with the head office to place orders for inventory and supplies as needed for the business.
    • Quote pricing — Working with the head office team to determine and finalise pricing for quotes provided to customers.
    • Customer payment/enquiries — Handling customer inquiries related to payments and assisting with resolution, as well as relaying relevant information to head office.
  6. Vehicle Maintenance:
    • Ensuring the company vehicle is well-maintained, both externally and internally, with all necessary tools and equipment stocked.
  7. Teamwork and Adaptability:
    • Collaborating with fellow technicians when required to efficiently complete tasks.
    • Adapting to additional responsibilities as the job demands.

──────────────────

Requirements

To do this job well, you need to have:

  • A valid manual Australian driver's licence.
  • Experience in sliding door, window & screen repairs is an advantage.
  • Suit glazier or carpenter - would be an advantage.
  • A team player with well-developed interpersonal and communication skills.
  • A commitment to providing outstanding customer service.

──────────────────

Benefits
  • Competitive compensation and opportunities for advancement.
  • Ongoing professional development and training.
  • Access to a well-maintained company vehicle.
  • Diverse repair scenarios for continuous learning.

──────────────────

If you have a knack for hands-on work and can operate independently or as part of a team, this could be the job for you.

Join us, and let's make sliding doors and windows work like new again, one satisfied customer at a time

Apply with the "QUICK APPLY" button above on the desktop or below on mobile.