Communications and Engagement Coordinator

14 hours ago

Greater Melbourne Area, Australia StreetSmart Australia Full time $60,000 - $90,000 per year

ABOUT THE ROLE

The Communications and Engagement Coordinator (0.6 FTE) is a newly created role designed to strengthen how StreetSmart connects with donors, partners, and the public through powerful storytelling, thoughtful content strategy, and coordinated communications.

Unlike our former digital execution roles, this position leads the strategic direction and management of our communications ecosystem ensuring that every piece of content, across every channel, is purposeful, consistent, and inspiring. You'll work closely with our digital and brand agencies to bring campaigns and stories to life, guiding web content, SEO, SEM, and performance reporting, rather than producing them hands-on.

You'll oversee the planning and delivery of compelling written content across web, social, donor communications, proposals, and reports, ensuring StreetSmart's impact and voice are clearly articulated - particularly for high-value partners and donors within the philanthropic sector . A major focus will be driving acquisition and engagement strategies for our key campaigns — including CafeSmart, SleepSafe, and new initiatives - helping to attract new audiences while deepening relationships with our existing supporters.

This is a part-time role for a strategic communicator who can bring together creativity, data, and collaboration, shaping how StreetSmart tells its story, grows its reach, and builds lasting donor engagement.

ABOUT YOU

You're an experienced communicator and strategist who can translate ideas into authentic, well-crafted narratives that connect people to purpose. You bring strong writing and editing skills, and understand how to tailor content for different audiences and mediums.

You're confident managing agencies and partners, with solid understanding of web content management, SEO, SEM, and how to interpret performance insights to guide improvements. You're skilled in campaign planning, from concept through to delivery, and understand how to balance creative storytelling with audience growth and donor acquisition goals.

You enjoy collaborating across teams, juggling priorities, and bringing structure to creative work. You think strategically but aren't afraid to get hands-on when needed. Most of all, you're motivated by impact helping StreetSmart share its story in ways that build understanding, inspire action, and create change.

Please see the position description for Key Selection Criteria.

ADDITIONAL BENEFITS

  • We are fortunate to work out of Gate 8, in East Melbourne, an NGO shared work space, which includes an onsite cafe, restaurant, 24-hour gym, end of trip facilities and bike storage
  • Flexible work arrangements, with work from home opportunities
  • Salary packaging available

NEXT STEPS

Head to to find our more and apply.

Please note, this is a part time role (0.6 FTE) offered on a contract basis through to 28 August, 2026 with the possibility for extension or evolution of the role.

StreetSmart Australia is an Equal Opportunity Employer. Aboriginal and Torres Strait Islander people, people with disabilities, LGBTQIA+ people, people with lived experience of homelessness and intersectional issues, and culturally and linguistically diverse people are strongly encouraged to apply. We are happy to adjust our recruitment process to support accessibility needs.

For questions, contact Alan White (CEO) at  using the subject line: Communications and Engagement Coordinator enquiry via EthicalJobs.

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