Test Analyst

Fairness feels good

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we're championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

We're on the lookout for a passionate and driven Test Analyst to join our dynamic and growing IT team at AFCA. This is your chance to make a real impact, playing a key role in shaping the future of our core Microsoft D365 platforms.

In this hands on and high impact role, you'll dive into testing across a suite of cutting-edge technologies including Dynamics 365 CRM, Power Portals, Dynamics 365 Finance, and bespoke in-house solutions. If you're ready to roll up your sleeves and be part of a collaborative, forward-thinking environment—this is the opportunity for you. This position is initially a 12 month max term contract. 

Typically, in this role you will:

• Perform manual testing activities, including functional, regression, integration, and system testing.
• Assist with the introduction of automation testing – tool configuration, test scripts, monitoring and reporting
• Design, develop, and execute comprehensive test cases, test plans, and test scripts.
• Conduct testing across various platforms, including Microsoft Dynamics 365 Finance & Operations, Dynamics 365 CE, and web portals.
• Collaborate closely with cross-functional teams to identify and document software defects and issues.
• Participate in test planning and provide valuable insights to improve the overall testing process.
• Implement and maintain Continuous Integration/Continuous Deployment (CI/CD) practices.
• Continuous Improvement & Automation - on-going improvement of testing activities, identify areas for improvement, champion a focus on high quality outcomes.

To be successful in this role, you will need:

• Proven experience as a Test Analyst
• Clear understanding of Agile practices, test design, execution & reporting
• Demonstrated ability to build effective test cases, test plans, and test scripts.
• Experience with CI/CD practices and tools – Azure DevOps preferred
• Experience with Microsoft Dynamics 365 CE & FinOps highly desired
• A meticulous eye for detail.
• Excellent problem-solving skills and the ability to think analytically.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

• BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements.
• Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards.
• Employer of Choice Public Sector and NFP – Australian HR Awards 2023
• Bronze AWEI Accreditation 2024 – Recognised for LGBTQ+ workplace inclusion.
• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
• Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
• Inclusive leave options – Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women's health leave, and paid time off over Christmas.
• Financial benefits – Not-for-profit salary packaging to boost take-home pay.
• Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices.

To apply

If you're passionate about fairness and believe your skills align with this role, we encourage you to apply—even if you don't meet every single criterion.

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected].

AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.