Deployment Manager

In this role you will play a critical part of ensuring that our customers and internal stakeholders have the best experience in the delivery of technology products. You will be responsible for the on time and high-quality deployment and delivery of technology products to our customers and staff. Our successful candidate will need to have strong communication skills, stakeholder management, and change management skills, as they will be required to ensure that our people and customers are always ready to go ahead with planned changes.

Role can be based in Brisbane, Sydney, Melbourne OR Adelaide and will be a 12 month secondment. 

Who you are:

• 4+yrs Corporate Operational Experience
  
• Change management experience (Involvement in a major organisational change initiative) 
  
• Project management experience (Desirable)
• High level competency across all Microsoft Office platforms

Your Responsibilities: 

• Develop business readiness plans incorporating IT deployment, data migration, training, engagement activities, and integration with existing digital processes
• Assess readiness levels and gaps among business users for upcoming changes, creating and executing plans to close these gaps before implementation
• Collaborate with user communities and project teams for transition support, change planning, and stakeholder engagement
• Monitor and report on business readiness progress, engagement activities, training deployment, operational metrics, and productivity measures
• Maintains expert knowledge in specialised areas, providing consolidated advice from multiple experts to further organisational objectives
• Implements stakeholder engagement and communication plans, handles issues, manages resolutions, and enhances customer and stakeholder relationships
• Designs and maintains learning materials, contributes to learning environment configuration, provides service request support, and develops support documentation and testing processes

What you'll Enjoy:

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Lt

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

Development: Individualised Learning & Development pathway options

Access to LinkedIn Learning for ongoing skills development: over 24,500 courses in over 20 languages

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in

 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

** Please advise your leader before applying **