Cluster Manager
60 minutes ago
$66-70K + Super | Lead Both a Standalone Store & Concession
Are you an experienced retail leader ready to step into a dynamic multi-site role? I'm searching for a confident, polished Cluster Manager to oversee both a premium standalone store and a concession pad within Southland.
This is the perfect opportunity for someone who loves consultative service but also thrives in the operational side of retail - stock, logistics, standards and structure are key.
Join a nationally recognised menswear retailer known for craftsmanship, tailoring, and timeless style. Their reputation is built on exceptional customer experience, beautifully curated product, and strong brand values.
You'll be joining a supportive, people-first business with a focus on career development, training, and long-term success.
As Cluster Manager, you will oversee two locations within the Southland precinct, ensuring both spaces deliver consistent service, strong operational execution, and high visual standards.
Working across a standalone store and concession, you'll bring structure, leadership, and a hands-on mindset to both teams.
You will be customer-facing, team-focused, and confident in managing stock flow, replenishment, VM, and store performance. This role is ideal for someone who thrives in a fast-paced environment and brings polish, professionalism, and strong follow-through.
Key Responsibilities- Lead and coach both store teams to deliver an elevated, consultative customer experience
- Oversee all operational functions across both locations, including stock, inventory integrity, VM, and daily store standards
- Support team capability through training, mentoring, and performance development
- Manage rostering, wage control, and day-to-day reporting
- Maintain consistency across both spaces while adapting to the differences between standalone and concession environments
- Build strong relationships with centre management and internal stakeholders
- Drive sales results through proactive leadership and customer engagement
- Proven retail management experience - multi-site experience is a bonus
- Strong operational capability, particularly around stock flow, back-of-house processes, and VM
- A polished, professional communication style
- Confident leadership skills with an ability to inspire, train, and support teams
- A consultative sales approach paired with commercial awareness
- Exceptional organisational skills and attention to detail
- Competitive salary: $66-70K + Super
- Work with a premium, respected national brand
- Supportive leadership & structured training
- Opportunities for progression within a growing retail network
- Staff product perks & tailored uniform allowances
- A role that blends customer service, leadership, and meaningful operational responsibility
If you're a strong leader with a love for premium retail - and you enjoy balancing people leadership with operational excellence - I'd love to hear from you.
Apply now and show us why you're ready to take the next step in multi-site leadership
RECRUITER: BIANCA MCMURRAY REFERENCE:215143
To apply online, please click on the apply button.
Alternatively, for a confidential discussion, please contact Bianca McMurray on quoting the reference number above, or check out our website for other available positions.
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