Cluster Manager

60 minutes ago


Cheltenham, Victoria, Australia Frontline Retail Melbourne Full time $66,000 - $70,000 per year
Cluster Manager - Premium Menswear | Southland Centre

$66-70K + Super | Lead Both a Standalone Store & Concession

Are you an experienced retail leader ready to step into a dynamic multi-site role? I'm searching for a confident, polished Cluster Manager to oversee both a premium standalone store and a concession pad within Southland.

This is the perfect opportunity for someone who loves consultative service but also thrives in the operational side of retail - stock, logistics, standards and structure are key.

About the Company

Join a nationally recognised menswear retailer known for craftsmanship, tailoring, and timeless style. Their reputation is built on exceptional customer experience, beautifully curated product, and strong brand values.

You'll be joining a supportive, people-first business with a focus on career development, training, and long-term success.

About the Role

As Cluster Manager, you will oversee two locations within the Southland precinct, ensuring both spaces deliver consistent service, strong operational execution, and high visual standards.

Working across a standalone store and concession, you'll bring structure, leadership, and a hands-on mindset to both teams.

You will be customer-facing, team-focused, and confident in managing stock flow, replenishment, VM, and store performance. This role is ideal for someone who thrives in a fast-paced environment and brings polish, professionalism, and strong follow-through.

Key Responsibilities
  • Lead and coach both store teams to deliver an elevated, consultative customer experience
  • Oversee all operational functions across both locations, including stock, inventory integrity, VM, and daily store standards
  • Support team capability through training, mentoring, and performance development
  • Manage rostering, wage control, and day-to-day reporting
  • Maintain consistency across both spaces while adapting to the differences between standalone and concession environments
  • Build strong relationships with centre management and internal stakeholders
  • Drive sales results through proactive leadership and customer engagement
What You Bring
  • Proven retail management experience - multi-site experience is a bonus
  • Strong operational capability, particularly around stock flow, back-of-house processes, and VM
  • A polished, professional communication style
  • Confident leadership skills with an ability to inspire, train, and support teams
  • A consultative sales approach paired with commercial awareness
  • Exceptional organisational skills and attention to detail
Benefits
  • Competitive salary: $66-70K + Super
  • Work with a premium, respected national brand
  • Supportive leadership & structured training
  • Opportunities for progression within a growing retail network
  • Staff product perks & tailored uniform allowances
  • A role that blends customer service, leadership, and meaningful operational responsibility

If you're a strong leader with a love for premium retail - and you enjoy balancing people leadership with operational excellence - I'd love to hear from you.

Apply now and show us why you're ready to take the next step in multi-site leadership

RECRUITER: BIANCA MCMURRAY REFERENCE:215143

To apply online, please click on the apply button.

Alternatively, for a confidential discussion, please contact Bianca McMurray on quoting the reference number above, or check out our website for other available positions.



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