Officer, Fees

Job Summary

Our vision is to be a leading public university of technology recognised for our global impact. We are a dynamic and innovative university, ranked by the Times Higher Education as Australia's top young university, and located centrally in one of the world's most liveable cities. With a culturally diverse campus life and extensive international exchange and research programs, UTS prepares graduates for the workplaces of today and tomorrow. About the Team Lifetime Learner Experience (LLE) Unit is part of the Deputy Vice-Chancellor Education and Students portfolio and was formed in 2021 to enable the alignment of a range of learner acquisition, administration and assurance activities which are critical to the success of the UTS 2027 Strategy and in supporting the UTS Vision. About the Role The Officer, Fees & Scholarships is responsible for the efficient administration of student-related matters providing high level fees related support to the Fees Team, its customers and stakeholders, solving problems supported by policy, providing peer training. The Officer, Fees & Scholarships handles a number of competing priorities while monitoring and ensuring operational and customer service standards are met. This position may be affected by leave exclusion periods, work rotation and shift work. If successful in applying for this role, you will be responsible for:
• Administering and processing tuition fees, loans, scholarships, prizes, and related fee operations, ensuring accuracy, compliance, and timely service delivery.
• Providing accurate and client-focused advice to students, staff, and external stakeholders, interpreting legislation, policies, and procedures.
• Using technology effectively for reporting, analysis, peer training, and maintaining data and records integrity.
• Auditing financial records of scholarships and prizes and ensure compliance with Department of Education regulations.
• Contributing to process improvements and communicating effectively with diverse stakeholders on fees and scholarship matters. With examples, please outline within your Cover Letter (maximum 2 pages), how you meet the following key selection criteria: 1. Demonstrated problem-solving and analytical skills, including the ability to proactively identify issues, provide advice and exercise sound judgement within the area of responsibility.2. Demonstrated ability to work independently as well as contributing to team tasks and deadlines and contributing to the improvement of business practices and performance.3. A high degree of accuracy with figures and high-level numeracy skills, including the ability to manipulate and analyse data from a range of sources.4. Demonstrated ability to develop and maintain key internal and external stakeholder relationships applying diplomacy and tact in a pressured environment. Remuneration & Benefits Base Salary Range: $83,906 - $95,989 pa (HEW 5) This role attracts 17% superannuation (pension) in addition to the base salary. UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, childcare centres, generous parental leave and salary packaging opportunities. This position is full-time, and appointment will be made on a fixed term basis for 12 months. The interviews for this role will be conducted on Thursday 9th October 2025. The interview will also include a practical task that will be provided on the day. How To Apply For the full list of the selection criteria and role responsibilities please click the apply link and download the Position Description from the UTS website. You are required to address the selection criteria in your submission with a cover letter (maximum 2 pages) along with a resume. For information to assist you with compiling statements to answer the selection criteria, please visit Answering Selection Criteria Only those applications submitted via the UTS online recruitment system will be accepted. Current UTS employees should apply through their UTS Employee Self Service function. The preferred browser while applying is Microsoft Edge. Please ensure that the file name for each document submitted includes IRC325800 and your name. Specific enquiries about the role may be directed to Steven Skintzis, Senior Coordinator, Student Fees at Steven or issues with your application to the UTS Recruitment Team at Closing Date: Thursday, 2nd October 2025 at 11:59pm (AEST) Applicants must have current and valid work rights in Australia.