Operations Manager

• Play a key role in supporting the Australian economy by bringing people together through food
• Forklift License is a must, whilst a MR license is highly desirable
• Discounted food, travel, entertainment, gym membership, staff parking and, + more.

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers' needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we've seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position

We're on the hunt for a passionate Operations Manager to join our Bundaberg branch. Reporting to the Branch Manager, you'll be the hands-on leader running the warehouse, overseeing transport operations, and filling the gaps to ensure everything runs like clockwork—smooth sailing from start to finish

If you love a hands-on role, are self-driven, and want to work for an organisation that values you, this could be your next big move

Key Responsibilities

• Oversee daily warehouse operations including dispatch, receipting, stock rotation, and HACCP compliance.
• Promote and maintain a safe, compliant, and audit-ready environment.
• Drive a cultural reset through coaching, clear communication, and consistent leadership
• Oversee the inventory function; stock movement, storage, and system receipting
• Supporting the recruitment and onboarding of team members to ensure a smooth start and strong foundation on the job

What We're Looking For

To thrive in this role, you will bring:

• Previous strong experience in warehousing operations, or strong experience in perishable stock

• Proven experience leading a team (12) people in a fast-paced operations or warehouse environment.

• A natural coach and leader, skilled in upskilling, mentoring, and getting the best out of your people.
• Hands-on and proactive you know your team, your stock, and your processes because you're involved in them.
• Strong communication and coordination skills across multiple functions

Bonus (Nice to Have):

• Knowledge of Health & Safety regulations and a proactive approach to site compliance.
• Forklift Licence
• Medium Rigid Truck licence

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). As part of this position, we are also offering participation in an incentive program.

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let's celebrate successes.

Simplicity

Let's minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

If you're a Bundy local or looking for a great opportunity to bring people together through food, we'd love to hear from you Click the apply button and submit your updated resume and a cover letter.

Applications close Tuesday, 19 August 2025. Early applications are encouraged, as hiring managers may begin shortlisting candidates before the closing date. Only shortlisted candidates will be contacted. All applications will be treated confidentially.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.