Store Person

About us:

Norco is Australia's oldest and largest dairy co-operative, with 130 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we're built from the ground up by the people who work the land. With two key arms - DairyFoods and AgriSolutions, we're here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.

Norco AgriSolutions

Norco AgriSolutions have been serving customers since 1948 with 26 stores across NSW and QLD, Animal Nutrition mills and an in-house commodity trading team. We are proud to provide our customers with competitive, convenient, and trusted business solutions, which help add value to their businesses. No matter whether our customers are growing, breeding, or after general or more specific technical advice, our in-store teams are there to help with their subject matter knowledge and expertise.

About the role:

We have a fantastic opportunity now available in our Dungog Norco AgriSolutions Retail Store for an experienced, enthusiastic and organised, self-starter to join our team on a full-time permanent basis.

You'll play a hands-on role in a dynamic, community-focused store environment -connecting directly with customers, supporting local agriculture, and ensuring smooth, friendly service from warehouse to farm gate.

Your day-to-day activities will include:

• Receiving, unloading, and secure storage of deliveries.
• Maintain a clean, safe, and controlled warehouse environment in full compliance with WHS standards.
• Provide agricultural advisory and sales service to clients and build business partnerships with our customer base through the provision of sound technical advice.
• Proactively source new customers to achieve branch KPI's and sales targets.
• Inventory management, including ordering, receipting, stocktake and dispatch.
• Processing of sales and generating quotes.
• Forklift operation and customer deliveries.

About you:

You will need to be enthusiastic and self-motivated, with great customer service and sales experience. Able to meet deadlines whilst balancing a range of work and have a keen interest in an agricultural environment.

Skills and experience required to be successful in this role:

• Strong customer service and sales experience.
• Experience working in a rural retail and warehousing environment (highly desirable).
• Demonstrated understanding of the rural industry.
• Technical skills in Agricultural Science, Animal Health or Agronomy is an advantage.
• Demonstrated excellent written, verbal and interpersonal skills.
• Computer literacy skills including Microsoft office, POS and administration skills.
• Physically fit to perform the manual handling aspects of the role.
• A strong focus on Work Health & Safety.
• Drivers licence essential.
• Forklift licence or willingness to get one.

Why should you join the team at Norco?

• A diverse and community-facing role.
• Celebrate a legacy:Be part of a co-op with 130 years of proudly supporting Australian farmers and communities.
• Grow with us:We invest in our people with ongoing learning, career progression, and supportive teams.
• Real benefits: Staff discounts, EAP support, paid parental leave, in-house leadership training opportunities and more.
• Be part of a business that values wellbeing, safety, and people-first values.

Next Steps:

If your values are aligned with ours of Connection, Agility, Diversity and Authenticity, you are ready to take the next step in your career, and join a dynamic team dedicated to delivering excellence - we want to hear from you Please apply now including a cover letter.

At Norco, we are committed to a diverse and inclusive workforce to create better outcomes for all.