
Guest Service Agent
5 days ago
Direct Collective operates a chain of Serviced Apartment complexes located throughout Queensland, with a focus on the Sunshine Coast.
We are currently expanding our team. If you are reliable and customer focused with a Retail or Hospitality/ Accommodation background or experience - please apply now
The position requires someone who is solution focused, flexible in their availability and is a team player. The role will be located at our Lowanna Beach Resort complex in Buddina/Kawana on the Sunshine Coast. Expected hours are minimum of 16hrs per week up to 25/30 hours per week.
We are looking for someone who is flexible to work both weekday and weekend shifts on roster.
This role will involve assisting our front office team achieve daily goals and targets including,
- Working autonomously/with limited supervision to achieve set outcomes in accommodation operations - managing check-ins, check outs and delivering the best possible guest experience.
- Execute the issuing and settling of guest's accounts.
- Confirm bookings with guests in advance and liaise with the Reservations Team where required.
- Take reservation enquiries and bookings.
- Manage data entry into RMS booking system.
- Occasional after-hours phone coverage (compensation provided, as required).
- Ensure that guest requests are completed accurately and efficiently, focusing on guest needs as a priority.
- Ensure that all standards are maintained, profitability is maximized, customer needs are met and adhere to all Direct Collectives policies and procedures.
- Work to help develop, protect and promote the company culture and morale.
- Report to management regarding daily operations.
- Conduct room inspections and audits.
- All other duties as outlined by management.
To be successful in role, you will have work rights in Australia, be available to work various shifts, including early mornings, weekends and Public Holidays.
You must possess strong communication skills and be confident in problem solving communications at all levels. Suitable applicants will be contacted for an interview.
-
Guest Services Assistant
2 weeks ago
Buddina, Australia Mirvac Full timeMirvac is a brand that creates and curates better experiences. We are more than developers or builders - we are visionaries, and our ability to see the world differently drives us to be bold, embrace innovation and diversity, and lead with optimism. As creators of positive change, we see each new project as an opportunity to leave a lasting legacy,...
-
Customer Service Assistant Sunshine Coast
2 weeks ago
Buddina, Australia BEEFY'S Full timeBeefy's are currently on the lookout for a **Customer Service Assistant** for our **KAWANA** Store on the Sunshine Coast. Beefy's are a well established multi award winning family owned business with 9 boutique Pie Bakery Cafes in South East Queensland. Our friendly team have a reputation for high quality products and excellent customer service. For this...
-
Assistant Manager
2 weeks ago
Buddina, Australia ALH Group Full time**Assistant Manager - Kawana Waters Hotel** - $71,300 base salary + Super + Half yearly bonus - Free Meal whilst on shift - Career and training opportunities - your development is important to us - Exclusive discounts and benefits - check out our benefits at the bottom of this ad Kawana Waters Hotel is located on the scenic Mooloolah River. Newly Renovated...
-
Team Member
5 days ago
Buddina, Australia Grill'd Full timeAt Grill’d, we’re more than just burgers - we’re about epic vibes, fresh flavours, and moments that make people smile. With 175+ restaurants nationwide and a team that’s as passionate as they are friendly, we’re on the hunt for energetic, people-loving Team Members to bring the good times to our **Kawana** restaurant. Whether you’re flipping...