AOD Case Manager

5 days ago

Goulburn, New South Wales, Australia Directions Health Services Full time $60,000 - $90,000 per year

Directions Health Services is an innovative non-profit organisation that has been providing specialist alcohol and other drug (AOD) services in the ACT and NSW for more than 40 years. Pathways Goulburn is one of Directions' programs. It offers a range of community-based services as well as treatment and support services to people impacted by AOD issues in the Goulburn region.

Directions provides a comprehensive suite of holistic AOD, mental health and primary health services that aim to reduce harms experienced by individuals, families and communities and improve overall health and wellbeing. Our Directions' team includes Counsellors, Social Workers, a Psychologist, Chemists, GPs, Registered Nurses, and a Psychiatrist.

Our capacity to implement innovative services developed in collaboration with our clients, partners, and other stakeholders, enables us to effectively respond to the changing needs of the communities we serve.

About the position

Within the Pathways Goulburn team, provide integrated and coordinated community-based treatment including case management and support to clients and family members impacted by alcohol and other drug issues. In addition, provide post-custodial support to clients recently released from custody or planning for release from custody.

This position is a full-time, fixed-term contract.

Duties and responsibilities

  • Provide integrated and coordinated care to meet clients' holistic needs.
  • Provide assessment, case management, counselling, and support services to assist clients and their family/friends to improve outcomes and reduce harms associated with drug and alcohol use.
  • Provide culturally responsive services to clients, families and communities impacted by substance use.
  • Develop collaborative working relationships with partner agencies, Local Health District Mental Health and Drug and Alcohol service, other health and community services, DCJ, Justice Health/Connections programs, and other key stakeholders.
  • Work with clients, utilising a stepped model of care, to provide holistic assessment, counselling, intensive case management, referral, harm minimisation education, support and group facilitation for clients and family members impacted by drug and alcohol use.
  • Make pre-release contact with people due to exit custody to ensure a relationship and assessment of needs is established prior to release.
  • Participate in ongoing quality improvement and safety framework
  • Maintain professional standards in relation to service delivery and confidentiality and work in accordance with health and safety guidelines and organisational policies and procedures
  • Participate in staff meetings, supervision and shared care meetings

What we offer

  • A flexible and supportive work environment
  • Community Service Employee Level 3-4 role plus superannuation, commensurate with qualifications, skills, and experience
  • Generous salary packaging benefits
  • 17½% leave loading
  • Professional development and training opportunities

What we would like you to have

  • A qualification or currently studying towards a qualification in Counselling/Social Work/Psychology/another relevant field
  • Certificate IV in Alcohol and Other Drug Work or equivalent, or willingness to obtain within the first year of employment
  • Experience working in the Alcohol and Other Drug sector.
  • Experience working with or within the correctional /probation and parole sector is desirable.
  • Well-developed understanding of the impact of alcohol and other drug use and the associated issues clients may experience, including physical and mental health and other co-occurring needs.
  • Good working knowledge of evidence-based treatment, harm minimisation, case management and support strategies.
  • Demonstrated capacity to work with clients using a trauma-informed and person-centred approach.
  • Excellent communication and interpersonal skills.
  • Ability to use Client Information Management system and associated software, including entering notes in a timely manner.
  • Good time and task management including an ability to manage competing demands in both client and administrative duties.
  • Demonstrated ability to develop collaborative working relationships with other programs, partners, and external agencies.
  • Ability to work competently in a cross-cultural environment.
  • Thorough understanding of the importance of personal and professional boundaries, ethical behaviour, policies, and procedures.
  • Willingness to travel regularly within the NSW and ACT regions

We encourage applicants residing in or around Goulburn with local area insights and connections to apply.

All appointments will be conditional upon having suitable rights to work in Australia, a Working with Children Check, current First Aid and CPR certification, a satisfactory National Police Check and Driver's Licence.

For further information about the position, please contact our HR department at

How to apply

Applications can be submitted through Seek and include a current CV and cover letter outlining your suitability for the position. Applications close 5pm, Thursday 9 October 2025.

Directions is passionate about providing equal employment opportunities and we greatly value diversity in our organisation. We actively encourage applicants from all background and cultures. Research shows that women and other marginalised individuals tend to only apply for jobs when they meet 100% of the requirements. If you think you may be a good fit for this position, but don't necessarily meet every requirement, please get in touch. We would love to have a chat and see if you could be a great fit.

  • Case Manager

    2 days ago

    Goulburn, New South Wales, Australia Anglicare NSW ACT Full time $108,000 - $123,456 per year

    Goulburn, AustraliaReference: Part-time and Fixed-term (four months) contract with possible opportunity for extensionSalary range from $44.58 to $47.97 per hour, plus 12% superannuationNFP salary packagingAdditional personal leave and paid parental leaveThe core mission of Anglicare (NSW South, West & ACT) is to break the cycle of intergenerational poverty...

  • Nurse Practitioner/Transitional Nurse Practitioner

    2 days ago

    Goulburn, New South Wales, Australia Southern NSW Local Health District Full time

    Welcome to SouthernEmployment Type: Temporary Full Time (contract until 30 June 2026)Location: Queanbeyan / GoulburnPosition Classification: Nurse PractitionerRemuneration: $139, $149,538.56 per annumHours Per Week: 38Requisition ID: REQ613614Applications Close: 30 October 2025Interview Details: Scheduled within 10 days of closingAbout the...

  • School Counsellor

    7 days ago

    Goulburn, New South Wales, Australia NSW Government Full time $80,000 - $120,000 per year

    Position InformationSchool counsellors are an essential part of the department's School Counselling Service. They provide counselling and psychological assessment of students to complement and enhance the work of teachers to strengthen student learning and wellbeing outcomes, and they help families understand and manage their children's learning and mental...

  • School Counsellor

    7 days ago

    Goulburn, New South Wales, Australia NSW Government Full time $80,000 - $120,000 per year

    Position InformationSchool counsellors are an essential part of the department's School Counselling Service. They provide counselling and psychological assessment of students to complement and enhance the work of teachers to strengthen student learning and wellbeing outcomes, and they help families understand and manage their children's learning and mental...

  • School Psychologist – Goulburn South Public School

    7 days ago

    Goulburn, New South Wales, Australia NSW Government Full time $160,983 - $182,461 per year

    Position InformationAbout the RoleFull Time:1.0 FTE (Full-time equivalent)Location: Goulburn South Public SchoolSchool psychologists are an essential part of the Department's school counselling service and work in primary and high schools. They provide counselling and psychological assessment of students, to complement and enhance the work of teachers to...

  • School Psychologist – Goulburn South Public School

    2 days ago

    Goulburn, New South Wales, Australia NSW Government Full time $98,277 - $156,294 per year

    Position InformationAbout the RoleFull Time: 1.0 FTE (Full Time Equivalent)Location: Goulburn South Public SchoolSchool psychologists are an essential part of the Department's school counselling service and work in primary and high schools. They provide counselling and psychological assessment of students, to complement and enhance the work of teachers to...

  • School Psychologist

    7 days ago

    Goulburn, New South Wales, Australia NSW Government Full time $80,000 - $140,000 per year

    Position InformationAbout the RoleFull Time 1.0 FTE (Full time equivalent)Location: Goulburn West Public SchoolCommencing: 27 January 2026School psychologists are an essential part of the Department's school counselling service and work in primary and high schools. They provide counselling and psychological assessment of students, to complement and enhance...

  • School Psychologist

    7 days ago

    Goulburn, New South Wales, Australia NSW Government Full time $80,000 - $140,000 per year

    Position InformationAbout the RolePart Time 0.6 FTE (Full time equivalent)Location: Queanbeyan West Public SchoolCommencing: 27 January 2026School psychologists are an essential part of the Department's school counselling service and work in primary and high schools. They provide counselling and psychological assessment of students, to complement and enhance...

  • Home Care Program Case Worker

    7 days ago

    Goulburn, Australia Capital Region Community Services Full time

    **Introduction**: This position is required to support CRCS’s Program in planning and delivering a range of services to ageing participants, to support them to maintain capacity for independent living, and to support their carers. This position will also facilitate services for people who require in home support, individual social support, transport, group...

  • Clinical Leader, Alcohol

    6 days ago

    Goulburn, Australia Southern NSW Local Health District Full time

    **Employment Type**: Temporary Full Time (until 30 June 2026) **Location**: Goulburn **Position Classification**: Clinical Nurse Consultant Gde 2 **Remuneration**: $131,870.90 - $134,500.70 per annum **Hours Per Week**: 38 **Requisition ID**: REQ552577 **Applications Close**: 16 February 2025 **Interviews Details**:Interviews will be scheduled within 10 days...

  • Magistrates Early Referral Into Treatment

    1 week ago

    Goulburn, Australia Southern NSW Local Health District Full time

    **Employment Type**: Temporary Part Time (until 30 June 2026) **Location**:Goulburn / Yass **Position Classification**: Dependent upon qualifications **Remuneration**: Counsellor Lvl 1/2: $37.03 - $52.83 per hour Occupational Therapist Lvl 1/2: $37.03 - $52.83 per hour Psychologist: $39.01 - $57.10 per hour Registered Nurse: $36.39 - $51.09 per hour Social...

  • Magistrates Early Referral Into Treatment

    6 days ago

    Goulburn, Australia Southern NSW Local Health District Full time

    **Employment Type**: Permanent Full Time - Part Time and Casual will also be considered **Location**: Goulburn or Yass **Position Classification**: Dependent upon qualifications **Remuneration**: **Counsellor Lvl 1/2**:$70,944 - $101,211 per annum **Registered Nurse**: $70,049.73 - $98,351.38 per annum **Psychologist**: $74,742.00 - $109,397.00 per...

  • Workplace Relations Advisor

    1 week ago

    Goulburn, Australia Divall's Earthmoving and Bulk Haulage Full time

    Divall’s Earthmoving & Bulk Haulage is currently looking for an enthusiastic Workplace Relations Advisor to join their busy Human Resources Department, on a full-time basis. To be successful in this role, you will be an experienced IR/ER professional with strong influencing, negotiation and communication skills. You will be outcome driven with the ability...

  • Coordinator - Housing and Homelessness

    1 week ago

    Goulburn, Australia Anglicare NSW South, NSW West and ACT Full time

    **Welcome to Anglicare (NSW South, West & ACT).** Our core mission is to break the cycle of intergenerational poverty for children, young people and families. We have a particular focus on serving vulnerable communities. We are looking for a key person who would love a challenge in working in the Housing and Homelessness sector and who has a desire to make...

  • Care Facilitator

    2 weeks ago

    Goulburn, Australia BaptistCare Full time

    **Is Aged Care your passion?** **Do you have the skills & knowledge to work with older people enabling them to stay at home?** **Are you a good listener with an empathetic nature?** **About the role** This role is created for someone who is focused and dedicated to assisting customers and their families to engage in services, enabling them to remain living...

  • Child Protection Caseworker

    1 hour ago

    Goulburn, Australia NSW Government -Southern HDDSEM Full time

    **Child Protection Caseworker - Student Campaign - Southern** **We are currently recruiting for opportunities in: Goulburn, Bega, Batemans Bay, Cooma, Queanbeyan & Yass** **Come Join Us. Become a Child Protection Caseworker!** **About the role** DCJ is all about keeping families together so that children thrive at home. We’re excited to welcome...

  • Care Facilitator

    1 hour ago

    Goulburn, Australia BaptistCare Full time

    **Care Facilitator| Full Time |** **Goulburn/Mulwaree and Upper Lachlan Shire** Is Aged Care your passion? Do you have the skills & knowledge to work with older people enabling them to stay at home? Are you a good listener with an empathetic nature? **About the role** This role is created for someone who is focused and dedicated to assisting customers...

  • Peer Worker

    2 weeks ago

    Goulburn, Australia Family Services Australia Full time

    Are you passionate about mental health advocacy and supporting individuals on their recovery journey? Join our dynamic team as a Peer Worker for our upcoming Mental Health Network, based in Goulburn. As a Peer Worker, you will play a crucial role in providing support, hope, and inspiration to individuals facing mental health challenges, using your own lived...