audio-visual support technician

About this Opportunity

• Fixed-Term (until , Full-Time

• Digital Services Directorate

• CQUniversity Rockhampton

• Higher Education Worker Level 6

• Total Remuneration $107,321 to $115,586 pa (including salary of $90,688 to $97,672 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

The Enterprise Client Services business unit is the central point of contact for the planning, development, provisioning and support of all CQUniversity's Information, Communication and Technology (ICT) infrastructure—critical to the University's ongoing success.

Join a collaborative team of technology specialists dedicated to supporting CQUniversity's learning environments. In this dynamic role, you'll help maintain and enhance educational technology systems across our campuses, ensuring lecture theatres, tutorial rooms, computer labs and meeting spaces function reliably and efficiently. Your work will directly enhance the student and staff experience by enabling smooth, high-quality teaching and learning.

You'll take the lead in responding to urgent technical issues, drawing on your expertise to troubleshoot and resolve complex problems with minimal disruption. Whether supporting daily operations or contributing to the planning and refurbishment of learning spaces, your input will help shape the future of CQUniversity's educational infrastructure.

With a strong focus on service and continuous improvement, you'll offer clear, practical advice and collaborate closely with colleagues to strengthen technical capabilities across the team. This is your opportunity to make a meaningful impact in a supportive and professional environment

Be Rewarded

• 6 weeks annual leave (incl. Christmas and New Year closure)

• 10 days personal/sick leave, plus 5 days carer's leave

• 7.25 hours engaged service leave

• 17% superannuation (with the choice to join an award-winning superfund)

• Fantastic professional and career development opportunities

• Up to 26 weeks (six months) paid parental leave

• Access to an Employee Assistance Program and Fitness Passport

Position Requirements

• Strong written and verbal communication skills, with a proven ability to resolve issues and negotiate effective outcomes with a range of stakeholders.

• A degree with relevant post-qualification experience; or extensive technical or administrative experience with demonstrated management expertise; or an equivalent combination of education, training, and experience.

• Demonstrated ability to apply technical expertise to support, guide, and lead team members.

• Proven ability to perform effectively under pressure and meet critical deadlines with minimal supervision.

• Experience in teaching space capacity planning and lifecycle management.

• Up-to-date knowledge of current trends, technologies, and innovations within your area of technical expertise.

• Relevant industry certifications (e.g. Microsoft, Cisco, QSC, AMX training) are desirable.

Position Description

For further information about this position, please refer to the Position Description on the CQUniversity Careers Site.

Apply today for a career that changes lives

Applications Close: 11:59pm, Sunday, 8 June 2025

Job Requisition ID: 6059

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity's domestic and international student graduates with post-study work rights are encouraged to apply.

Keywords: Educational Technology | Audio Visual Support | AV Technician | ICT Support | Computer Lab | Digital Learning | Technical Support | Technology Services | Systems | ICT Infrastructure | Technology Maintenance | ICT Operations | EdTech | AV Maintenance | Troubleshoot | Technical Specialist | Customer Service | IT | AV Installations

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