Current jobs related to Growth & Retention Senior Manager APAC - Sydney, New South Wales - SALT SEARCH PTY LTD

  • Growth & Retention Manager, APAC

    2 weeks ago

    Sydney, New South Wales, Australia Real Time Full time $90,000 - $120,000 per year

    Join a leading global FinTech where you'll play a pivotal role in shaping how small businesses and accountants thrive. We are seeking a dynamic Growth & Retention Manager to drive key initiatives focused on enhancing customer value and achieving strategic business outcomes across the APAC region. This role is perfect for someone who thrives on executing...

  • Senior Product Manager

    3 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    Overview Join to apply for the Senior Product Manager - Platform Cash & Portfolio SME role at AMP .If you live in Australia or New Zealand, you've likely heard of AMP.We are a nimbler business with new leadership and thinking, and we are redefining what financial services could be.The Senior Product Manager, Platform Cash & Portfolio SME makes an impact by...

  • Senior Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...

  • Senior Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...

  • Senior Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Amp Full time

    Overview Join to apply for the Senior Product Manager - Platform Cash & Portfolio SME role at AMP .If you live in Australia or New Zealand, you've likely heard of AMP.We are a nimbler business with new leadership and thinking, and we are redefining what financial services could be.The Senior Product Manager, Platform Cash & Portfolio SME makes an impact by...

  • Senior Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Amp Full time

    OverviewJoin to apply for theSenior Product Manager - Platform Cash & Portfolio SMErole atAMP.If you live in Australia or New Zealand, you've likely heard of AMP. We are a nimbler business with new leadership and thinking, and we are redefining what financial services could be.The Senior Product Manager, Platform Cash & Portfolio SME makes an impact by...

  • Senior Product Manager

    3 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    OverviewJoin to apply for the Senior Product Manager - Platform Cash & Portfolio SME role at AMP.If you live in Australia or New Zealand, you've likely heard of AMP. We are a nimbler business with new leadership and thinking, and we are redefining what financial services could be.The Senior Product Manager, Platform Cash & Portfolio SME makes an impact by...

  • Senior Product Manager

    3 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    OverviewJoin to apply for the Senior Product Manager - Platform Cash & Portfolio SME role at AMP.If you live in Australia or New Zealand, you've likely heard of AMP. We are a nimbler business with new leadership and thinking, and we are redefining what financial services could be.The Senior Product Manager, Platform Cash & Portfolio SME makes an impact by...

  • Senior Marketing Manager- Platforms

    2 weeks ago

    Sydney, New South Wales, Australia Amp Full time

    Senior Marketing Manager- Platforms & InvestmentsJoin to apply for the Senior Marketing Manager- Platforms & Investments role at AMPSenior Marketing Manager- Platforms & InvestmentsJoin to apply for the Senior Marketing Manager- Platforms & Investments role at AMPHelp people create their tomorrow, while you create yoursWe help people with their banking,...

  • Head of Business Finance

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    OverviewHead of Business Finance – AMPThe purpose of the role is to define and execute the strategy of the Bank's Business Finance activities and to lead and scale this function as part of the Lending & Everyday Banking Leadership team. This extends to the acquisition, credit assessment, servicing, retention and collections activities related to financial...

Growth & Retention Senior Manager APAC

2 weeks ago

Sydney, New South Wales, Australia SALT SEARCH PTY LTD Full time $90,000 - $120,000 per year

Our client is an award-winning Global Fintech, and they have developed this independent contributor role for continued growth across the APAC region within Customer Success Growth and Retention Strategy.

Reporting directly to the Head of Customer Success APAC, you'll lead the design and execution of high-impact customer strategies to drive retention, loyalty and advocacy.

Responsibilities include :-

· Contribute to the customer retention and revenue growth strategy

· Drive and deliver on the growth and retention on scale through BPOs

· Use a data and insights driven approach to continuously improve operations

· Accountable for the achievement of growth and retention targets for customers in APAC

· Ideate, design and run experiments to quantify the expected impact of proposed growth

· Partner with Customer Experience Design to create the detailed design, playbook and implementation plan to enable execution of these strategic initiatives

· Program manage the implementation of programs and be accountable for the execution of the program through collaborating with internal stakeholders - whether they be delivered by our outsourced BPO partners, in-house team members or through digital interventions

· Work with global peers and stakeholders to support our 'global by design' principles

What are we looking for?

· Must have at least 5 years' experience in customer success strategy roles in APAC in a Saas/ tech / telco companies where scale is important

· Must be a Strategic thinker & commercially savvy

· Passion for operational excellence

· Enjoy using Data to drive key decisions that are going to improve the business performance

· Great communication skills and being able to Influence through collaboration

· Superior communication skills (verbal and written) to simplify and complex issues

Why Join?

  • Hybrid working - balance flexibility with collaboration
  • Work in a high-performing, values-driven team
  • Initial 12-month contract with genuine potential to convert to permanent
  • Be part of a trusted global Fintech brand making a real difference for SMEs

Ready to make your next move?

Click Apply Now or contact Toni on for a confidential conversation.

We're proud to have won the Best Mid-Sized Recruitment Company to Work For at the 2023 TIARA Recruitment Awards, and to have been finalists, for the second year in a row, in the Client Service and Recruitment Leader of the Year categories At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.

Salt acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture. We pay our respects to all First Nations Australians and their Elders past and present.