Assistant Store Manager

4 hours ago

Coolangatta QLD, Australia Australian Red Cross Full time $28,000 - $60,000 per year
  • Casual position, flexible hours
  • Sales, leadership and customer service focus
  • Use your retail sales experience to benefit the community

About us

Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia especially those affected by bushfire, flood and other disasters.

Every purchase at our shops supports Australian Red Cross teams helping people as they overcome hardship, crisis and disaster here at home and across the Asia Pacific.

About the role

The Assistant Store Manager helps drive sales, achieve targets and procure donations. Working closely with the Store Manager, you will assist to develop and drive local and national marketing campaigns and promotional activity within the store. On a day-to-day basis, you will help lead a team of staff and volunteers through ongoing coaching and support.

What you will bring

  • Demonstrated experience as a leader of staff in a retail environment
  • Proven ability to drive sales and manage KPI's
  • Leadership skills to help manage a team of volunteers
  • Sound presentation and visual merchandising skills in line with current trends
  • Strong sales and customer service acumen
  • Experience pricing goods and sorting stock

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging via Maxxia. This can potentially reduce the amount of tax you pay each year and leave you with more disposable income in your pocket. Salary package expenses like rent, utilities, groceries, and school fees - up to $15,900 per year.

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. Multiple health education resources available via programs like Converge and Headspace.

Career development: Access to ongoing learning, training, and development courses

Further information

This role is covered by the General Retail Industry Award Level 4. Salary from $28.12 hourly + casual loading + superannuation + access to salary packaging.

For more information about the role, please contact Linda Haanskorf at (for enquiries only – all applications must be submitted via SEEK or our website)

Applications for this position will close on Thursday, 30 October 2025

Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.

Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.

Ref #12999

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

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